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            Business ProfileDX Engineering

            Radio Communication Equipment and Systems
            BBB accredited business

            Contact Information

            1200 Southeast Avenue

            Tallmadge, OH 44278

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            Visit Website
            (800) 777-0703

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/5/2013

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            DX Engineering offers a variety of brands in the amateur radio industry. From station accessories and antennas right down to the cable assemblies, clamps, and hardware that bring it all together. Build a better station with our fiberglass and aluminum tubing, element and saddle clamps, cable and connectors. Maximize performance with verticals and dipoles, antenna add-on kits, baluns and UNUNs, receiving and transmitting array packages, and more. And keep your station in peak condition with weatherproofing kits, grounding plate kits, and adhesives.

            Business Details

            Location of This Business
            1200 Southeast Avenue, Tallmadge, OH 44278
            BBB File Opened:
            5/3/2013
            Years in Business:
            23
            Business Started:
            1/1/2001
            Business Started Locally:
            1/1/2001
            Business Incorporated:
            7/22/1986
            Accredited Since:
            7/5/2013
            Type of Entity:
            Corporation
            Related Businesses
            Business Management
            • Mr. Craig Dyer, Customer Relations Specialist
            • Mr. Tim Duffy, CEO
            Contact Information

            Principal

            • Mr. Craig Dyer, Customer Relations Specialist

            Customer Contact

            • Mr. Craig Dyer, Customer Relations Specialist
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/27/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Purchased item in warranty. Called and approved to send for repair mod.Sent on June 13 and they received June 14 at noon-signed.Called for 3 days on update. Each day return call was promised but did not happen. Another call and salesman said item was on bench for install soon. On June 22 ,around noon, received call from **** that the mod had been completed and seemed to be fine except extended stress testing and the amp went into failure and serious damage.Said amp was to be replaced with a new mod unit. Also I received an email from **** stating this. A few more days and no shipment was sent so I inquired again and was told the voltage plug had to be changed to 120 volts that this would delay shipping again until June 27. No notifications till evening and 1 invoice was a **** for the replacement that they destroyed of mine that I own and another no charge replacement with no product available at this time.Been a customer many years. The run around is very disappointing.
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            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Bob K

            02/09/2024

            Their return policy is terrible! If you return an item unopened they will still charge a 10% restocking fee.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Akron

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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