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Find a Location

ProMedica has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ProMedica

      300 N Summit St Toledo, OH 43604-1513

      BBB Accredited Business
    • ProMedica

      3909 Woodley Rd STE 200 Toledo, OH 43606-1100

      BBB Accredited Business
    • ProMedica

      3103 Executive Pkwy Toledo, OH 43606-1372

      BBB Accredited Business
    • ProMedica

      2142 N Cove Blvd Toledo, OH 43606-3895

      BBB Accredited Business
    • ProMedica

      2121 Hughes Dr Fl 4 Toledo, OH 43606-5136

      BBB Accredited Business

    Business ProfileforProMedica

    Hospital
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/10/1998

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is a Toledo, Ohio-based, not-for-profit health care organization.

    Business Details

    This is a multi-location business.

    Find a Location

    ProMedica has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ProMedica

        300 N Summit St Toledo, OH 43604-1513

        BBB Accredited Business
      • ProMedica

        3909 Woodley Rd STE 200 Toledo, OH 43606-1100

        BBB Accredited Business
      • ProMedica

        3103 Executive Pkwy Toledo, OH 43606-1372

        BBB Accredited Business
      • ProMedica

        2142 N Cove Blvd Toledo, OH 43606-3895

        BBB Accredited Business
      • ProMedica

        2121 Hughes Dr Fl 4 Toledo, OH 43606-5136

        BBB Accredited Business
      Location of This Business
      300 N Summit St, Toledo, OH 43604-1513
      BBB File Opened:
      11/22/1977
      Years in Business:
      47
      Business Started:
      1/1/1977
      Business Started Locally:
      1/1/1986
      Business Incorporated:
      12/12/1876
      Accredited Since:
      7/10/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      15000
      Business Management
      • Susan Kirkbride, Accounts Payable Manager
      • Ms. Michele Egts, Customer Service Supervisor
      Contact Information

      Principal

      • Mr. Randy Oostra, CEO
      • Ms. Michele Egts, Customer Service Supervisor

      Customer Contact

      • Sue March-Banks, Accounting Manager
      • Ms. Michele Egts, Customer Service Supervisor

      Other Contacts

      • Mr. Randy Oostra, CEO
      Additional Contact Information

      Fax Numbers

      • (419) 479-6009
        Primary Fax
      • (419) 479-6930
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barbara T

      1 star

      09/28/2024

      My husband was transported to Promedica ****** via ambulance due to diminished cognition, vomiting, diarrhea, slurring and indecipherable speach, and an inability to walk. He is a cancer patient with Parkinsons Disease. They hydrated him and then discharged him. They loaded him into the car. When we got home he could not even walk, couldn't perform basic movements required to get him out of the vehicle, couldn't walk, didn't remember getting assisted up 3 steps and into the house, and didn't know how he got to his chair! THIS is CLEARLY not a man who was "BETTER" and "READY FOR DISCHARGE". I'd love to know what assessment criteria Dr ********* and the nurse on duty based their discharge decisions on because this man was CLEARLY not at his baseline and was in no way well enough to be discharged home to walk, toilet himself, dress himself, or prepare meals on his own. This man spends MANY hours alone at home each day and THIS is CLEARLY not a man capable to do so. Promedica staff did not assess for risk or ask about barriers to accessing his home independently because if they had they would've realized that this man should not have been discharged in THIS condition. If not MEDICAL NEGLECT, it was at the minimum apathetic disregard for this man's health and safety!!!

      ProMedica Response

      09/29/2024

      Please call our customer service department at ************, so we may review your husband's account for a care review.

      Local BBB

      BBB Serving Northwest/West Central Ohio and Southeast Michigan

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