Business ProfileforSMR HomePros

I contracted with shingle and metal roofs LLC in spring of 2023 to fix some damage on the front of my house. I have a copper “bonnet” over a bay window that was damaged. I contacted the company, they gave me an estimate for about $12,000. The arrangement was for me to pay part up front and then the rest after the job was completed. I paid $7K, and when the job got done it was very poorly done. Over a hundred dents in the copper and several places where the worker walked on the copper and created places where rain water stands and pools. The owner was at my house at that time and he told me that he would have his project manager contact me to arrange a resolution. When the project manager called me about replacing the bonnet he told me that it was getting too late in the year for the work to be done and they would contact me in the spring of 2024 to replace the bonnet. They did not contact me in the spring so I contacted them and a new project manager said they would replace the bonnet. I did not hear back from them so I contacted them again this summer and they said they were waiting on some parts and they would contact me. Bottom line is that I have paid $7000 for a fix to the front of my house that cannot be left as is and the company seems unwilling to make it right. **** ***** **** ******** **** ******, **** ***** *************