Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wayne Homes has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wayne Homes

      3777 Boettler Oaks Dr Corporate Headquarters Uniontown, OH 44685-7733

      BBB Accredited Business
    • Wayne Homes

      3859 Eastern Rd Akron/Medina Model Center Norton, OH 44203-6208

      BBB Accredited Business
    • Wayne Homes

      1897 State Route 89 Ashland Model Center Jeromesville, OH 44840-9656

      BBB Accredited Business
    • Wayne Homes

      4327 State Route 14 Ravenna Model Center Ravenna, OH 44266-8740

      BBB Accredited Business
    • Wayne Homes

      9470 Lancaster Rd Hebron, OH 43025

    Business ProfileforWayne Homes

    Home Builders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/19/2009

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Wayne Homes has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wayne Homes

        3777 Boettler Oaks Dr Corporate Headquarters Uniontown, OH 44685-7733

        BBB Accredited Business
      • Wayne Homes

        3859 Eastern Rd Akron/Medina Model Center Norton, OH 44203-6208

        BBB Accredited Business
      • Wayne Homes

        1897 State Route 89 Ashland Model Center Jeromesville, OH 44840-9656

        BBB Accredited Business
      • Wayne Homes

        4327 State Route 14 Ravenna Model Center Ravenna, OH 44266-8740

        BBB Accredited Business
      • Wayne Homes

        9470 Lancaster Rd Hebron, OH 43025

      Headquarters
      3777 Boettler Oaks Dr Corporate Headquarters, Uniontown, OH 44685-7733
      BBB File Opened:
      5/15/2009
      Years in Business:
      17
      Business Started:
      7/19/2007
      Business Started Locally:
      5/29/1973
      Business Incorporated:
      11/2/2009
      Accredited Since:
      6/19/2009
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • WH Midwest, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed

      Sales

      M:
      10:00 AM - 6:00 PM
      T:
      10:00 AM - 6:00 PM
      W:
      10:00 AM - 6:00 PM
      Th:
      10:00 AM - 6:00 PM
      F:
      10:00 AM - 6:00 PM
      Sa:
      10:00 AM - 5:00 PM
      Su:
      12:00 PM - 5:00 PM
      Business Management
      • Ms. Maurie Jones, Vice President of Marketing
      • Ms. Sherry Schaadt, Executive Assistant
      • Mr. George Murphy, CEO/President
      • Ms. Tracy Gershom, COO
      Contact Information

      Principal

      • Ms. Maurie Jones, Vice President of Marketing
      • Ms. Sherry Schaadt, Executive Assistant
      • Mr. George Murphy, CEO/President
      • Ms. Tracy Gershom, COO

      Customer Contact

      • Ms. Sherry Schaadt, Executive Assistant
      Additional Contact Information

      Fax Numbers

      • (330) 899-9016
        Primary Fax
      • (330) 325-0042
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Branden B

      1 star

      09/22/2024

      Built a wayne homes 2+ years ago. As of right now my house walls look like they are pokadotted. Do to nail pops that they fixed but never painted also needed drywall and trim repair do to a leak in the master shower. That has been since then left incomplete. They expressed the fact that there was a 2 year fit to finish warranty that as of aug1st has expired it has now been 3 months of emails and calls with no response. My suggestion spend extra and have a local builder build your home.. I would not recommend wayne homes to build my high school bullies house let alone a friend.

      Wayne Homes Response

      09/25/2024

      Thank you for the feedback regarding our Homeowners concerns.Our Regional Director of Construction has spoken with the homeowner and reviewed the outstanding items along with the current plan to have those items addressed. He also clarified the Homeowners preferred method of communication, and we have updated our notes to meet those expectations. Wayne Homes values customer feedback and remains focused on our 53+ year history of providing a quality product and service after move-in.

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.