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          Find a Location

          Reading Rock has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileReading Rock

            Fireplace Equipment Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4600 Devitt Dr

            West Chester, OH 45246-1104

            Visit Website
            (513) 874-2345

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Reading Rock in West Chester, Ohio offers masonry building materials, paving stones, retaining walls and fireplace unit products and installation.

            Business Details

            This is a multi-location business.

            Find a Location

            Reading Rock has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              4600 Devitt Dr, West Chester, OH 45246-1104
              BBB File Opened:
              3/1/1987
              Years in Business:
              64
              Business Started:
              1/1/1960
              Type of Entity:
              Corporation
              Business Management
              • Mr. Gordon Rich, President
              Contact Information

              Principal

              • Mr. Gordon Rich, President

              Customer Contact

              • Mr. Gordon Rich, President
              Additional Contact Information

              Fax Numbers

              • (513) 874-2520
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/02/2022

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              An order for stone with the above listed company was place back in July 2022, we have been waiting months to receive this product and to date have not received, there last promise was today, and it has not occurred. We build Mavis Tire stores, and we have a turnover date to them for Friday December 3, 2022. Please review the email chain we have gone back and forth with this management team with nothing, but false promises and we are now facing liquidated damages because of this issue that we cannot resolve. This complaint needs to be filed, addressed, and a negative report needs to be placed against this company for failure to comply with their own policies and procedures.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tim and Polly S

              05/01/2023

              I can't say enough good things about Reading Rock. We called Reading Rock and felt that we needed new glass, but Mark suggested that we wait and see how his inspection went to see if we really needed new glass. Mark is very knowledgeable and was able to clean the glass and as he thought, we didn't need new glass. Again, I can't say enough good things about Mark and Reading Rock. I would highly recommend Mark and Reading Rock.

              Reading Rock Response

              05/02/2023

              Thank you for taking the time to provide this feedback. We appreciate it and will certainly share your feedback with **** in our *****************************
              Read 1 More Customer Review

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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