Business ProfileforDon's Siding and Windows
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 302, West Liberty, OH 43357-0302
- BBB File Opened:
- 12/9/2013
- Business Management
- Mr. Don Lattimer Jr., Owner
- Contact Information
Principal
- Mr. Don Lattimer Jr., Owner
Customer Contact
- Mr. Don Lattimer Jr., Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/07/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I ordered replacement windows 8/23/22. My 95 yr old father gave me the money for the windows. I mailed a cashiers check on 10/14/22. I was told the window manufacturer took the winter off.
I called Don's window the end of Feb beginning of March. Don told me they were just getting back from winter and he would contact me. I've since sent several messages that he hasn't answered. On 3/6/23 I called his phone number. He didn't answer. I left a voice mail. On 3/7/23 I sent a message that I just wanted to cancel my order.
After 3 more messages, on 3/16/23 Don finally answered and said "I told you April, but okay." I asked him to send me a refund check. I've since sent 7 more messages asking for my refund.
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Anita G
5 stars02/26/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.