Business ProfileforH Jack's Plumbing & Heating Co

2/14 called co to repair furnace. tech arrived gave initial diagnosis - bad computer board. I asked about the wires, he starts testing them individually. the one for the gas valve pauses he declares it's a bad valve. replaces for 920. the fee for showing 135 and the repair. house is still cycling on and off quickly. Wake up house cold again Saturday. I called back. Tech comes, 1 of the same men from 2/14. He opens the flue furnace cycles normally. detacts wire that caused the fan to blow continuously. stays about 1 hr. says I may have a clog in the chimney and the thermostat may need to be replaced sooner than later. Said furnace was fine. Said I'd already paid "all that money". Call was no charge. No heat by 3pm same day. I call again. Very unprofessional man doesn't even give co greeting. Asks about service for today and Wed. Says won't charge for this diagnosis. Tech arrives, says bad switch, he releases it. Furnace starts to work. For 500 he can replace need deposit then. I asked if I could think about it. Says price will increase. Male friend arrives asks about switch fixing heat. Tech says I need a new furnace. Says furnace is overheating causing the shut off. However the furnace isn't hot. no trapped heat. He said it was too big for home. Home is 1600 sq ft furnace for 2100 sq ft. Had the furnace for 10 yrs with no issue. He said he'll replace for 6000 but he needed a deposit now. My friend asks if the repair didn't fix the heat problem and a new switch won't why were they brought up, why was I charged at all? Tech says he just works there. He can get the furnace working til Monday if I put a deposit in for switch or new furnace. We asked why can't he just fix furnace? he says unless we pay he wouldn't fix. He would be rigging it and if something happens co would be liable, which sounded suspect as if something happened later that evening or sunday would they not still be liable??? I received 3 different diagnosis no resolution. Service was refused.