Business ProfileforDiffee Ford Lincoln

I purchased a 2016 'Navigator L' (the extended length model) on 3/1/24. This purchase was solely for showing dogs which required an extended length model 'Navigatir L', for the dog kennels. Before signing the contract I required Diffee employees to swear I was receiving the extended model. 2 employees ***** & pointed to the paperwork as proof before I was willing to sign the contract. The car had to be returned for service & was in the possession of Diffee for 2 **************** employees said it was definitely not a model Navigator L as listed on every document from Diffee. Only when the **************** tax docs arrived much later did I know it was a regular Navigator not a Navigator ** Problems with the car were also showing 2 *** #s so I could not tag the car this has incurred fines. The tag agency also recommended that I not tag the car because it would be easier for Diffee to replace the car & just request a new copy of the title. This would also prevent me paying taxes on a car that Diffee could replace. This is incurring fines until resolved. When I did finally get the car back on 5/20/24 I had someone measure the wheel base and do a forensic audit on the *** verifying I was sold a different model than I was told I was buying. On 5/14/24 a woman from Diffee contacted me on behalf of the 2 owners of Diffee. I relayed all this information & how much devastation this has cost me because the vehicle cannot be used for the purpose purchased & I felt defrauded. I told them I have not slept and it has literally made me sick and that I needed Diffee to make this situation correct by replacing the vehicle with a 'Navigator L' like all the documents state I purchased. Even the owners representative believed I had been sold a 'Navigator L' based on the paperwork. Since the information about the sale was given to the owners there has been no effort to correct the problem. I do not know what occurred at Diffee but they need to make this situation right.