Business ProfileforB & B Heating & Air-Conditioning, Inc.

THIS COMPANY HAS TAKEN THOUSANDS AND I STILL HAVE A BROKEN UNIT! EVERY REPAIRMAN TELLS ME SOMETHING DIFFERENT, FROM MY DUCTWORK IS NEW AND GOOD TO GO AND LESS THAN 12 HRS LATER IT'S TRASHED AND I NEED ALL NEW DUCTWORK! I HAVE PAID TO HAVE EVERY MAJOR PART OF MY UNIT REPLACED AND IT STILL DOESN'T WORK. TOLD ME THEY CRAWLED UNDER HOME TO MAKE SURE ALL DUCTWORK IS ATTACHED BUT AIR NOT BLOWING IN SOME VENTS. SO I CRAWLED UNDER MY HOUSE AND TOOK PICTURES OF THE DUCTWORK LAYING ON GROUND AND THEN REATTACHED MYSELF! HAVE GIVEN THEM EVERY OPPORTUNITY TO MAKE THIS RIGHT AND THEY HAVEN'T. LAST REPAIRMAN SAID HE HAD TO GET A PART OR "BUILD" ONE...THAT WAS OVER A MONTH AGO AND I HAVEN'T HEARD FROM HIM. ONE REPAIRMAN HAD ME REMOVE MY NEW FILTERS AND TOLD ME TO JUST USE CHEAP ONES. I'M SHUTTING MY UNIT OFF AT MY BREAKER BOX BECAUSE IT JUST KEEPS RUNNING NON STOP EVEN IF IT'S ABOVE WHAT THERMOSTAT IS SET AT. THEY INSTALLED A NEW THERMOSTAT THEN I WAS TOLD IT WAS WRONG ONE...I TOLD THEM THAT THEY INSTALLED IT SO THEY PUT IN ANOTHER ONE, STILL SAME ISSUES. THIS COMPANY IS MONEY HUNGRY AND DOESN'T TAKE CARE OF THEIR CUSTOMERS! STAY CLEAR OF THEM! DO NOT USE B&B!!! IF I COULD USE A NEGATIVE STAR RATING IT WOULD BE A -5 STAR!!!