Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DiplomaSender.Com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DiplomaSender.Com

      PO Box 722050 Norman, OK 73070-8557

    • DiplomaSender.Com

      2745 Broce Dr Norman, OK 73072-2404

    Customer ReviewsforDiplomaSender.Com

    Data
    Multi Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    20 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Julia A

      1 star

      10/01/2024

      Diploma sender. com: is the only place I keep getting referred to get my GED transcript from 1979. I have been trying to get my transcript sent to a university since 8/10/2024 have paid them $25.00 twice to search for my transcript and they say that they can't find any records of my GED, I sent them a copy of my diploma and they say it does not look like any they have seen, that the Langue is not right. I do not know what they are talking about. The 2nd time I paid they said they will do a deep Search into the archive records, I do not believe they even tried. They sent the school, that I was trying to register at, a letter stating that there were no records found of my GED. This is very serious a lot of people are depending on them to give accurate, well researched information, They are just sitting at computers and waiting on incomplete information to appear instead of doing the actual leg work to check what was the situation in 1979 when computers were not as prevalent as they are now, and people was using microfiche or just file-cabinets to store and keep records. They have taken on a task that they are apparently not prepared adequately to handle and are not even concerned about handling it.Older people have rights too and deserve to go to school just like other people and should be taken seriously. I do not feel that I have been taken me seriously. Because of the web site chats, which states we cannot help you!!Frustrated, in ********* ***** *****,
    • Review from Lynda N

      1 star

      08/13/2024

      I am appalled at this agency. I needed to send my transcripts to the ********** of ********* and Document Sender charged $30 (plus a fee) which is an outrageous amount! I have requested from other universities and their charges have ranged from $2.90 to $15. On top of it, Document Sender only allows the organization 7 days to retrieve the transcripts or it expires. They said I would have to go through the whole process again, however they said there would be a "reward" on my account. I'm assuming that means a credit and I would not have to pay again, but I do not trust this company. From overcharging and then only allowing a week to retrieve the transcripts this does not seem like a reputable business.
    • Review from Sarah O

      1 star

      03/05/2024

      They will email you as soon as you pass you GED and get you to pay $50 for your degree before HISET has the chance to tell you its free. They refuse to give refunds regardless of any wrong paperwork they send you. And never once does diploma sender prompt you to understand that you get a complimentary one. When you call HISET, they will be apologetic and say that diploma sender does this often to make money off of people. Their customer service is completely trash. ********* the manager will degrade you and make you feel stupid. For such a huge accomplishment, youd think their customer service representatives would be more supportive. Its very sad that they are the only company verified to handle diplomas. I wish someone would shut them down. They are a huge scam.

      DiplomaSender.Com Response

      03/07/2024

      We appreciate your feedback. You are awarded one set of complimentary documents upon completing the test, any documents after that complimentary set is redeemed require a fee.
    • Review from Amanda B

      1 star

      12/18/2023

      Have passed all GED tests. Have been back and forth with GED and diplomasender. My mathematics score is 145 pass. They say there is something wrong with my mathematics score. They say my score is in red due to violation! How can that be when I was being watched while I took the test at a testing center. Have spoke with GED supervisor and they believe diplomasender has a glitch in the system. *** says everything looks great with your scores and they will have a ******* VUE program get in contact with diploma sender. Diploma sender has terrible complains and reviews. I wish GED could just send it out. I hope the problem gets fixed. I studied and passed! I WANT MY GED!
    • Review from James S

      1 star

      10/02/2023

      Same story as other reviews. On 8/24/2023 I ordered physical copies, digital transcripts, and an extra charge to "physically walk out to the storage area" because my test was taken in 1995-96, before the digital transfer of records in my particular state and situation. Did not receive any of the services I paid for and was told that I need to pay again due to the links and records expiring before I opened them. I was never informed of an expiration time on my email link, and there is no excuse for the physical copies never arriving. The only way "Diploma Sender" gets highlighted in any search I make for any of my records is of the bank transaction the day they deducted my money. Not a reputable company
    • Review from Kereem D

      1 star

      08/26/2023

      Horrible! They charged me $20 3xs for 1 transcript which they never even emailed to me. I will contact the news, BBB and whoever else until they give me a full refund!
    • Review from Debbie C

      1 star

      07/12/2023

      This company is pathetic! I paid $40.00 for copy of GED and transcripts from ****. They sent the transcript with an incorrect ***. When I chatted and then spoke with a rep and then "*******"- manager?, they insist they I incorrectly verified my *** at intial registration. When I ask for proof, all they will provide is a screen shot that I verified the info. However, no where on the screen shot does it show the correct or nor incorect ***. My *** is 2-2/ year not necessary. The transcript shows 1-1, not 2-2. I DID NOT MAKE THAT MISTAKE. THEY ARE FULL OF BULL!!! I should not have to pay an additional $20. for a corrected copy when they can not prove that I made the mistake, I've known my correct *** for many years and would not have verified it incorrectly. I have simply corrected the *** on the transcript, with attached copies of the screenshots from the chat on 7-11-23. Wish I could send the recording of speaking with Domic this am. It was almost amusing until I basically cussed her out before hanging up. People, check your info, cause this company is a joke. I have reported their lack of customer service to the local community college for their reference. DIPLOMA SENDER SUCKS!
    • Review from Nioka L

      1 star

      06/19/2023

      Called on a Mon at 4 ... no answer. No email to contact them. It says there is a chat button on there website. There is not a chat box. When calling it says closed.... it's the middle of the day. Horrible customer service. And no results for $22

      DiplomaSender.Com Response

      06/21/2023

      Thank you for taking the time to leave us a review! We were closed on Monday to honor Juneteenth. I do see we were able to talk to you yesterday and provide you some clarity.
    • Review from Caleb D

      5 stars

      04/12/2023

      Easy process, received transcripts almost immediately via email. Make sure to screenshot your transcript or re email it to yourself to avoid having to repurchase your transcripts think ahead...
    • Review from Andra F

      1 star

      03/09/2023

      I never received my diploma. **********************. Scam.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.