Business ProfileforAshley Furniture Homestore - Regional to Oklahoma

I purchased a new bedroom suite for my wife of 58 years. She picked out a new set including a headboard, footboard, side rails and an adjustable electric foundation that was (supposedly) free with the purchased mattress, which sold for $2,294.00. She also chose the matching dresser and nightstand. The purchase price was over $4,000.00. I had told the salesperson I wanted free delivery and did not want to purchase an extended warranty or protection plan. When getting to the checkout and after totaling it up, she could not print a receipt due to some website problems she said she was having.She told me she would e-mail me a receipt and I would have it by the time I got home. I didn't get one. The first time I seen the receipt was when Mathis Home delivered the furniture 3 days later. When it was delivered, the driver handed me a delivery invoices from Mathis Home (franchise owner). On it was a $149.00 delivery charge as well as a $149.99 "protection plan." They also sent a $99 mattress protector you could have bought elsewhere for $39.00. After they set up the furniture, we tried out the adjustable bed. The mattress was so thick, it rubbed against the side rails. In addition, there was NO way you could get the fitted sheets on as you could not get your hands between the rail and the oversized mattress. The only solution I had was to remove the adjustable platform, replace the side rails and footboard with a Harvard style frame to make it work. I feel it was the salesman responsibility to know the 15" oversized single mattress w/ platform could NOT be used with side rails. He said his boss told him they couldn't do a thing about it..