Business ProfileforPowertrain Company LLC

If I could give no stars I would. I drive a 2009 F150 which had a engine blow back in 2021 ok well then I bought a package deal for them to pay half the price, in Dec 2023 it blew again the mechanic got it all together they cover half and my half was $1,600. finally everything was paid off and I was informed that there was a problem and they were sending my truck to the Ford dealership for a second look comes to find out I was sent a faulty engine HOW AWESOME. I informed the company and the warranty what was going on, I was told that they will be sending in a new engine in replace of that. I stated that I'm going through a divorce with 2 boys and I can not pay another $1,600 for a faulty engine, they stated we will work it out. I felt weight off my shoulders.. Jokes on me, it took about 8 months for it to come in and a month for them to send in their check, when the check finally came in, I still ended up with a bill of $1,600. I called warranty spoke with a ********* & a **** they stated that they sold the engine to power train and that I would have to contact the customer service , THEN I called the customer service line and spoke with a *** and he told me that there is nothing that they can do. I've played cat and mouse with these people for weeks and weeks. Finally I had enough and I stated this is really ****** business, I was told I do not believe so by ***. I just simply stated that I paid for a faulty engine and have to pay again after I told this would be taken care. I hope you guys sleep well after selling ****** product and making people pay double.