Business ProfileforHydro Flask
Current Alerts For This Business
As of March 18, 2018, BBB has received several reports through BBB’s Scam Tracker involving unauthorized sales of counterfeit HydroFlask products through Facebook, Instagram and websites such as camogyn.com and hydrooflask.com. Many consumers report after purchasing products from these websites they never receive the product. Hydroflask has published a tweet about the counterfeit sales here, https://twitter.com/HydroFlask/status/979128598035562496.
If you have purchased a counterfeit HydroFlask or have had an similar experience as above, please report your experience to BBB’s Scam Tracker by clicking here, https://www.bbb.org/scamtracker/us.
On April 13, 2018, Hydro Flask confirmed with BBB they do not own websites, www.hydroflaskcoffee.com, www.hydro-flask-shop.com, www.hydro-flask-cup.com, www.hydroflaskstore.com/, www.hydrooflask.com/, and www.hydroflaskforsale.com.
Hydro Flask's official website is, https://www.hydroflask.com/.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 525 NW York Dr, Bend, OR 97703
- BBB File Opened:
- 2/7/2012
- Years in Business:
- 15
- Business Started:
- 9/17/2009
- Business Incorporated:
- 2/4/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Steel Technology LLC
- Business Management
- Mrs. Jo A Pepper, Complaint Handler
- Contact Information
Customer Contact
- Mrs. Jo A Pepper, Complaint Handler
- Additional Contact Information
Fax Numbers
- (888) 276-0851Primary Fax
Phone Numbers
- (888) 584-9376Other Phone
- (888) 276-0851
Customer Complaints
23 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/10/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Adam D
1 star10/10/2024
Hydro Flask Response
10/15/2024
Hi, Adam. I am the Consumer Services Manager here at Hydro Flask.
I apologize for the confusion. I have refunded $10.00 back to your original form of payment. Can you please reply to this email when you see the credit on your account?
We appreciate your business and again, my apologies for this issue.
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