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          Outsidepride.com Inc has 1 locations, listed below.

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            Business ProfileOutsidepride.com Inc

            Bulbs

            Contact Information

            1565 Stryker Rd

            Independence, OR 97351

            Visit Website
            (503) 606-0175

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers online sales of products for lawns, gardens, and golf greens such as grass seed, fertilizer, soil amendments, animal repellents, soil testers, broadcast spreaders, and many other seeds and accessories including landscaping supplies.

            Business Details

            Location of This Business
            1565 Stryker Rd, Independence, OR 97351
            BBB File Opened:
            5/1/2003
            Years in Business:
            24
            Business Started:
            8/1/2000
            Business Started Locally:
            8/1/2000
            Business Incorporated:
            12/4/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Troy Hake, President
            • Ms. Bridgit Hake, Corporate Secretary
            • Mr. Brian Hake, Manager
            Contact Information

            Principal

            • Mr. Troy Hake, President

            Customer Contact

            • Mr. Brian Hake, Manager
            Additional Contact Information

            Fax Numbers

            • (503) 606-0659
              Primary Fax
            • (503) 363-8847
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/03/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            We paid for Kentucky Blue Grass (Midnight). We received Bent grass seed labeled as Midnight.We attempted, my husband and I, to reach out to OutsidePride to correct the problem. No response after 4 attempts.We previously purchased a 5lb bag as a test and was thrilled with the result, so we purchased the 50lb. bag and received the wrong grass.We want our money back/store credit for ****** AND the proper CHECKED grass seed (MIDNIGHT Kentucky Blue Grass 50lbs) complimentary sent to us immediately including any express shipping for the trouble and expense we've endured. We planted the grass shortly after receiving it and watered as directed. We are EXTREMELY turned off and disappointed with the complete absence of care, communication and competence with this company.Frankly, it's shamful as accidence do happen at businessess, however the responsible one's who care about their customers and the MONEY they spend should be at minimum addressed.Thank you, BBB, in advance for taking a step in resolving this uneccesary problem.
            Read More
            Read 14 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Charles R

            03/06/2024

            I had not received my $350 order for seeds for almost 2 weeks. When I checked the tracking number, ***** said they had label information, but 12 days later were still waiting for Outsidepride (OP) to give them the package! I reached out numerous ways in vain, and got no responses. The order line told me to fill out an online request and someone would contact me usually within several hours. Nope. I sent a seperate email, and I left a voice message at the office number listed on this BBB page. No response from any of my attempts.The order--which took me several hours of research to prepare--had to be canceled so I could look for another source. I will now be 3 weeks behind getting these planted to catch the rain in our area. Outsidepride seems to have a hard time believing that people actually sent them messages or emails, so I have saved the call dates and times on my phone, and have the emails I sent. If you have a critical order, you need to be aware that their idea of customer service is to ignore you if you have a problem,
            Read 4 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

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