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Find a Location

North Bend Autocare Incorporated has 1 locations, listed below.

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    Business ProfileforNorth Bend Autocare Incorporated

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2070 Union Ave, North Bend, OR 97459-3313
    BBB File Opened:
    2/5/2007
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/1999
    Business Incorporated:
    6/12/1998
    Type of Entity:
    Corporation
    Alternate Business Name
    • North Bend Napa Auto Care Center
    Business Management
    • Mr. Tom McCrea, President
    Contact Information

    Principal

    • Mr. Tom McCrea, President

    Customer Contact

    • Mr. Tom McCrea, President
    Additional Contact Information

    Fax Numbers

    • (541) 756-5590
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jamie G

    1 star

    07/31/2024

    We originally called to have a ******'s engine replaced under warranty. They gave us a 'worst case scenario' quote of $2400. We asked to pay prior to the repairs, due to knowing that we had it then, but may not later. When we went to pay, they told us we needed to pay $3200. They said multiple times that everything they needed to be replaced. When they told us it was completed, they said we owed an additional $1500. We contacted ******'s and we were told that everything was covered and included and to request an itemized list. We did and they sent us some pictures of an invoice. There are multiple parts that were replaced that we were never contacted about. These are parts that were recently replaced within a matter of months. They claimed the parts were faulty and couldn't be reinstalled. They had been told multiple times that many parts had been replaced over the last 4 years and are under a lifetime warranty. They even texted us multiple times stating that ******'s told them they agreed to cover the costs! Do not use this shop!

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