Business ProfileforPacific NW Federal Credit Union

This credit union is GARBAGE you can't their customer service is really bad you can't even make your own car payment with-out a bunch of hassle. They don't offer other ways of making a car payment other than over the phone talking to someone and even then, they want to complain about how your spouse can't make the payment when they ask for the information, and it is given to them completely correct. I completely understand polices but when making a payment they make it completely impossible to do so on top of that it was stated that my spouse had completely my permission to pay and ask questions about the loan when I first called-in I told the *** that I spoke to on the phone to add that to the notes so whenever my spouse called it wouldn't be an issue but it was a very big issue I have called them more that 5 times and I feel like they been giving me the run around asking security questions that have nothing to do with my loan at all I don't understand why this credit union is even open for with the service that they offer and the negligent that they have. I will be looking else were to refinance my vehicle they branch is ridicules. I would of gave them no stars if I could.