Business ProfileforVicious Cycle

BE AWARE!! Vicious Cycle has very reasonable pricing, but will not be accountable if mistakes were made. Tuesday May 16th I dropped off my **** ****** GSX-R 600 to replace both front and back tires with Dunlop Q3 tires that I bought from someone.The next day they texted me it's ready. I paid and picked it up. But while riding it home I began to notice that my brakes were rubbing and grabbing. So when I got home I started searching to find out why. I found that they forgot to reinstall the top brake pad retaining pin and left the bottom one very loose and about to fall out.. Right when I saw that I called them and texted them a picture showing the missing and loose pin, and they said replacing the pads would make the rubbing and grabbing go away. They also told me to drive back over there and they'll give me a pin to replace the missing one.. Insinuating that they "found one in a box", and it wasn't mine that was missing.. Even though that particular part is to only K4-K5 GSXR's.I replaced the front right caliper brake pads with ease and without a single problem. Now, compressing the caliper pistons on that front left caliper to replace the pads was a different story. Three of the pistons went down with ease, but one piston just would not go down. As result of the missing and loose pin, one piston seized on that left caliper. So that rubbing and grabbing on the way home was because of that seized piston. They certainly knew my bike didn't have that issue because they had to push it around the shop. I honestly didn't expect I'd need to inspect all of the parts their mechanic touched, and actually make sure every single bolt and nut was in and tight. All I wanted was the tires replaced. I trusted them, so I rode it home. I tried getting in touch with them hoping that they would make an attempt to fix their mistake or try to make this right. But no such attempt has been made. I ended up having to buy a new front left caliper used from ***** NOT TRUSTWORTHY!!