Business ProfileforProGrass Inc

Prograss did not deliver the services promised I needed weeding, pruning, and general clean up performed on my property. ,Work that was suppose to start two weeks after the initial bid was done began 60 days later. I was about to cancel my request when a crew arrived without my being notified. Since the original description of the work to be performed was what I wanted done I agreed to have them to do the work. It has turned into a nightmare. Prograss is no longer servicing my property. The first crew needed a day and a half to weed and prune. They cut down my blueberry **** and removed two lavenders that were to stay as part of the landscape. They did not remove the English Ivy and Blackberries. A complaint to the sales rep brought the following: a $50 credit tor trash removal. The plants were to be replaced in the Spring. The maintenance agreement to control weeds was implemented. In May when I had not received my plants and the weeds were getting out of control I called the company and inquired about the plants and complain about the weeds that have grown once again out of control.I am disabled and cannot do the work anymore so I fell for what I was promised. The original cleanup should have taken two hours approximate cost $600. The day and a half bill came to $3500. **************** has been contacted. To date there has been no resolution for the plants. I am no longer concerned about the plant replacement I just want the very bad service I obtained be recorded.