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Find a Location

First Choice Exteriors LLC has 1 locations, listed below.

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    Business ProfileforFirst Choice Exteriors LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/28/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At First Choice Exteriors, we understand that one of your largest investments in life is your home, and we are here to help you keep it in perfect condition.  As we work alongside you in the replacement process of the exterior parts of your home, we are sure to provide the best customer service and the best product.  A Lifetime Warranty is offered with our roofing system to make sure that our customers have peace of mind with their investment.  Our specialty is storm damage and we have great relationships with many insurance companies and serve as an advocate for our customers through the whole process.  If you don't have storm damage but you do have other damage, or the exterior of your home is simply worn down or suffering from old age, we can help you too; we work with everyone.

    Products & Services

    Roofing, Siding, Gutters & Downspouts , Shutters

    Business Details

    Location of This Business
    3161 Chambersburg Rd, Biglerville, PA 17307-9446
    BBB File Opened:
    6/29/2020
    Years in Business:
    4
    Business Started:
    1/22/2020
    Business Incorporated:
    1/22/2020
    Accredited Since:
    7/28/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA 153850 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 1/31/2026.

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    https://www.attorneygeneral.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Justin Lowell, Owner
    • Mr. Mario Ortega, Owner
    Contact Information

    Principal

    • Mr. Justin Lowell, Owner
    • Mr. Mario Ortega, Owner

    Customer Contact

    • Mr. Justin Lowell, Owner
    • Mr. Mario Ortega, Owner
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul M

    1 star

    08/12/2022

    First Choice Exteriors abandoned our project. They began the project by delivering windows and doors. The doors were properly installed, but the windows were not level, did not operate properly, and were never insulated. While installing the gutters, First Choice caused damage to the existing roof flashing, allowing water to enter the house. They removed the siding from the back of the house and left it exposed for three weeks, resulting in damage to the exterior sub-straight, insulation, and drywall. The aluminum installed on the fascia was poorly done and required replacement. An employee of the sub-contractor chosen by First Choice was observed drinking alcohol on the job. We informed First Choice about this and requested that that employee not return. Despite our request, the same employee of the sub-contractor returned to do further work and we had to ask him to leave the premises. No one from First Choice ever returned to continue the work. This occurred in May 2022. We reached out to First Choice by email describing our concerns and inquiring about completion of the work. We received no response. Ultimately, we had to hire other contractors to repair the work First Choice started and to complete the job. First Choice contacted us several months later asking for money. They did not inquire about the job they never completed.

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