Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

J.G. Wentworth has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforJ.G. Wentworth

    Financial Services
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    185 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Jeff V

      1 star

      11/08/2024

      Scam! They take there fees(over 3k) and paid my creditors 300 dollars after 5 months. Called multiple times, always on hold or hung up on to get clarification of how and when they would settle with creditors. They settled(set up payment plan) for 2 of 9 accounts and the rest of the accounts went to charge off status. I was uninformed and take responsibility for debt accrued but JG Wentworth is a scam with predatory fees. My credit went from low 800(was current on everything but slowly going under when I called JG Wentworth) to under 500 now, 6 months later. DO NOT USE JG WENTWORTH.
    • Review from Ed K

      1 star

      10/30/2024

      This place is a joke!! I enrolled in the debt relief. My loan was $6000. They got it down 50%. A little over $3200. I come to find out that they only made 2 payments to the credit. I fount the fees and they were $2900. Why would I continue with these mother fu?,kers. The creditor called me and we made a a settlement agreement. I made payments to JG and i called and was told my payments went to their fees. Be careful and stay away from this scam!!
    • Review from LYNNETTE V

      1 star

      10/29/2024

      DO NOT USE THIS COMPANY! My husband and I went with them under the impression this would consolidate our debt and work with creditors and not ruin our credit. We were not behind on payments and had fair to good credit at this point. Within in 5 months they only settled 3 accounts, ruined our credit and took astronomical fees out and some were made up after we cancelled their service and started working ourselves to undo what they did with our creditors. i had over $1700 in fees in 4 months and my fees were more than half of my settlement amounts. My husband had a balance in his JG account of $3600 when he cut ties with this company and the next day they charged him a SETTLEMENT FEE of $3600! How convenient. With no explanation. WORK WITH YOUR CREDITORS ON YOUR OWN IF YOU ARE OVERWHELMED - THEY DO CARE AND WILL WORK WITH YOU IF YOU JUST CALL AND TRY. DO NOT USE JG WENTWORTH!
    • Review from Maria N

      1 star

      10/28/2024

      JG Wentworth in association with Arnold and smith will take your money promising to help with debt consolidation and talk to creditors in your behalf .They will not do such of thing. Once they have your bank information the communication will stop, your phone calls don't go though , your emails are ignored. however they still take the money out of your bank mean while your accounts are delinquent because they never establish communication with the creditors. Do not consider their services as a solution you will regret it
    • Review from Charlie P

      1 star

      10/24/2024

      This is an updated review. If you are considering a debt relief program, please look elsewhere. I'm going again to court for the third time in less than a year with the same creditor. That creditor is one that JG Wentworth is to resolve my debt. I have been enrolled in this program with Wentworth for 2 years with 2 years remaining. I reported/faxed to Wentworth all correspondences from that creditor. I was told that the information would be turned over to a team and they would get back with me. They NEVER did. Every time I contacted them about the same concern and problem, it was always the same response. Now the court has locked my funds at my bank. My car payment is behind. All other bills are in jeopardy of falling behind. If they were not going to solve the problem for whatever reason, they did not have to lie saying their team would get back with me. Instead of telling me that I would have to contact the creditor and resolve it myself. That creditor would have been removed from the list that they are to work on a resolution. Also reducing the money that I would owe them. All they had to do was to be honest. Now my credit is worse than ever. Please consider another company for debt relief and do not take a chance of experiencing what I am going through. My bank told me that this was the worst thing that I could have done. Please do your homework and find a Service that you feel has a concern and sincere about your needs.
    • Review from Kenneth F

      5 stars

      09/25/2024

      Doing good so far! Do I need to approve this settlement? I dont see that option in this email.

      J.G. Wentworth Response

      09/26/2024

      Hi *******! We are glad everything is going well - thanks for sharing!
    • Review from Benjamin A

      5 stars

      09/24/2024

      Im truly happy to know that you are having success in helping me bring down and eliminate my outstanding debts. Thank you so much.

      J.G. Wentworth Response

      09/25/2024

      We are so happy to hear how much you appreciate working with our team so much - thanks for sharing!
    • Review from Danilo R

      4 stars

      09/20/2024

      I was hoping the Seattlements to be a faster process I heard others institutions do it quicker,Im hoping the results are great as I been told Im satifie with percentages is been accomplish so far.word Im confident will be a great job done at the end

      J.G. Wentworth Response

      09/24/2024

      Hi ******! We are pleased to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!
    • Review from Vernon B

      4 stars

      09/18/2024

      From what I have seen and review it is Great ????

      J.G. Wentworth Response

      09/19/2024

      It is great to hear everything is going well - thanks for sharing!
    • Review from Melissa T

      5 stars

      09/12/2024

      I called J.G. Wentworth to discuss selling a part of my structured settlement. I could not be happier with my experience with them from start to finish. They were knowledgeable, attentive, and gave me a fair price. I worked directly with *** who made me feel like a priority and genuinely cared about the outcome of my situation. I would highly recommend *** and ***** Wentworth for their services.

      J.G. Wentworth Response

      09/13/2024

      We are so happy to hear how much of a positive experience you had with our team - thanks for sharing!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.