Business ProfileforGiant Eagle Inc

I created an account on *****************************, which is affiliated with Giant Eagle Inc., and placed an order on September 11, 2024. A few hours later, I received an email stating that my order was canceled at my request, but I did not cancel this order.I reached out to customer support by phone, and they informed me there was a system problem. They placed a new order for me, but after a day, that order was also canceled, again with the same email stating it was canceled by my request, which is not true. As of today, October 8, I have placed several more orders, but all have been canceled.I want to emphasize that when I called, the support team advised me to update my payment method, which we did together, yet my orders continue to be canceled. Each time I call, I receive vague responses about a system issue and assurances that my order will ship soon. However, after a couple of days or even hours, I receive cancellation emails.I urge the company to take customer concerns seriously and resolve these system issues. It is frustrating to have orders canceled without clear explanations. I hope for a solution that allows my orders to be fulfilled as expected, without misleading communication.