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            Business ProfileAbsolute Softech Ltd

            Computer Services

            Current Alerts For This Business

            Pattern of Complaint:
            On May 9, 2016, the BBB wrote this company regarding a pattern identified in the consumer complaints alleging complainants received a security warning on their PC which stated that their computer was infected with a virus, and to call the toll free number to speak with someone immediately. According to the complainants when they contacted the firm the sales representatives verbally misrepresented and mislead them during the initial call and claimed to be from Microsoft or Apple tech support when that was not the case. The complainants further allege the representative gained remote access to their computer, claimed the files were infected and sold them services they did not need. 

            Additional business information

            Additional Info:
            In our May 9, 2016 correspondence the BBB requested information from the company regarding certain company policies, its sales representatives' practices, promotional literature, return/refund policies, a description of how it generates customers and the like. The company failed to respond to the BBB inquiry and did not submit the requested information. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.
            Additional Info:
            • Do not download software from unknown sources or “click” open links, attachments, or images in unsolicited emails, text messages, or pop ups.

            • Proceed with caution if you receive a random tech support pop-up alert/warning asking you to call a number to fix your computer. 

            • Never give an unknown party remote access to your device.

            • Don't be pressured into buying a computer security product that may be worthless or available elsewhere for free.

            • Do not download software from unknown sources as it could be malware — software designed to access your computer and your personal information.

            • Never give your passwords on the phone.

            • Never provide your credit card or financial information to people or businesses you don’t know.

            • If you need help with your computer, call the manufacturer or software company directly and ask for help.


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            Contact Information

            2023 N 2nd St Ste 210

            Harrisburg, PA 17102-2151

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            Email this Business
            (888) 405-6069

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            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

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            Reasons for BBB Rating

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            Overview

            Absolute Softech Ltd is third party independent online service provider for technological support services to the end user.  These services may be offered by the brand owner of the product free of cost but they offer these services on fee basis as the one time or subscription basis for a specific time period. Absolute Softech Ltd disclaims any type of the partnership, sponsorship, endorsement or affiliation with the brand owner of any product for which the services are provided. In case any brand, Trade mark, Product name or any Intellectual property is used anywhere then it is only for referential in nature and reflect no affiliation, partnership or sponsorship

            Absolute Softech Ltd offers various services

            Network Security
            Smart & Phone
            Internet Browser
            Software Installation
            Virus Removal
            Printer
            Wi Fi Setup
            Routers Setup
            And more

            Business Details

            Location of This Business
            2023 N 2nd St Ste 210, Harrisburg, PA 17102-2151
            Email this Business
            BBB File Opened:
            2/11/2016
            Years in Business:
            10
            Business Started:
            3/12/2014
            Business Incorporated:
            6/20/2016
            Type of Entity:
            Corporation
            Business Management
            • Mr. Sumit Kumar, Director
            Contact Information

            Principal

            • Mr. Sumit Kumar, Director

            Customer Contact

            • Mr. Sumit Kumar, Director
            Additional Contact Information

            Fax Numbers

            • (717) 685-3200
              Primary Fax

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

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            Local BBB

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