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Find a Location

McCandless Ford has 1 locations, listed below.

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    Business ProfileforMcCandless Ford

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers new and used cars for sale and service.

    Business Details

    Location of This Business
    433 Baldwin St, Meadville, PA 16335-4805
    BBB File Opened:
    7/17/1997
    Years in Business:
    65
    Business Started:
    1/1/1959
    Alternate Business Name
    • Weber-Harris Ford Lincoln
    • Weber-Harris TransDrive
    Business Management
    • Mr. Gregg McCandless, Owner
    • Mr. Eric Baptiste, General Manager
    Contact Information

    Principal

    • Mr. Gregg McCandless, Owner

    Customer Contact

    • Mr. Gregg McCandless, Owner
    • Mr. Eric Baptiste, General Manager
    Additional Contact Information

    Fax Numbers

    • (814) 336-5764
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley T

    1 star

    07/11/2023

    Went to this facility to get a new car. Very rushed transaction, did not know or tell me much about the vehicle. I was young and eager to get into a new (but used) car. The car kind of bucked during the test drive, but associate told me that it was because it hadn't been driven in so long and it would work itself out. It seemed to go away after a while and I forgot about it (this is important later). Told me the radio is kind of broke and sometimes doesn't work. They could fix it, but that meant I wouldn't get the car for a few more weeks. Said that if I took the car home right then, and the radio stopped working, the warranty would cover it with no cost. RADIO BROKE AND THEY TRIED TO CHARGE ME $100 TO FIX IT. I understand the warranty deductible but that was NOT what was explained to me during the purchasing process. They fix it at no cost after a bit of back and forth. Fast forward 2 weeks and I start getting phone call after phone call from a company "trying to fix my credit". I finally get a hold of someone and they said that they got my information DIRECTLY FROM MCCANDLESS FORD. I called McCandless and guess what - the credit people stopped calling. So now - my warranty is out and my transmission happens to stop working. Take it to the shop and the head mechanic says that it needs a new transmission plug (or something to make it shift automatically) AND THAT THE PART HAS BEEN REPLACED THREE TIMES ALREADY. Said it would be $2200 to fix but that they couldn't do it at their facility. I owe $4000 on this car, I can't replace a part for half of what I owe for it to break and need replaced in a year AGAIN. Tried contacting some one in charge to talk about this - can't get a hold of anyone. Very frustrating that I'm left with a car, that I can not drive. How many other young women and men have they taken advantage of?

    Local BBB

    Better Business Bureau of Western Pennsylvania

    BBB Reports On

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