Business ProfileforNew Holland Auto Group

Our **** ****** Sequoia we have had the vsc light and the skid light was on the dashboard but the vehicle drove absolutely fine. We just wanted the light off the dashboard. We brought the vehicle to New Holland Auto Group. At ************************************ New Holland ** *****. We purchased a part they said was need to fix the issue and paid $397.92. This did not fix the issue. They diagnosed the vehicle and said it needed a skid control. So I purchased the skid control myself but that didnt work, the light was still on. So we brought it back they said they would reprogram the computer of the vehicle and that would take the light off still didnt work. Was charged $301.56. Then it was bright back in March and they had my vehicle for almost 2 weeks and said they needed an electrician to look at it. They told us it would be $1200 to fix. They said they tried everything but it did not work and vcs and the skid the light was still on. So they called us and told they could not fix the issue but now we owed them $1715.88. Although they did not fix the issue. They said they put new parts on it trying to fix the issue but it didnt work but we had to pay for those new parts regardless. When i asked them if they could remove the new parts that didnt help the problem they told us that we would have to pay even more just to remove the parts. How does a business give is one price, they dont fix the issue yet they charge is $500 more than what they said it would be. So in total we paid over $2k to them..because they told us the issue would be fixed. and ABSOLUTELY nothing was fixed. We walked out there paying this money and going without a vehicle for absolutely nothing. They ripped us off. When we made a complaint to them about paying so much for nothing they only wanted to give us back $250 which is unacceptable!