We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Thermo-Twin Windows has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Thermo-Twin Windows

              1155 Allegheny Ave Oakmont, PA 15139-1905

              BBB Accredited Business

            • Thermo-Twin Windows

              1210 W 26th St Erie, PA 16508-1561

              BBB Accredited Business

            Business ProfileThermo-Twin Windows

            Windows
            Multi Location Business
            BBB accredited business

            Contact Information

            1155 Allegheny Ave

            Oakmont, PA 15139-1905

            Visit Website
            (412) 826-1000

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.92/5

            Average of 210 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/1980

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers manufacturing, sales and installation of windows, doors and sunrooms.

            Business Details

            This is a multi-location business.

            Find a Location

            Thermo-Twin Windows has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Thermo-Twin Windows

                1155 Allegheny Ave Oakmont, PA 15139-1905

                BBB Accredited Business

              • Thermo-Twin Windows

                1210 W 26th St Erie, PA 16508-1561

                BBB Accredited Business
              Location of This Business
              1155 Allegheny Ave, Oakmont, PA 15139-1905
              BBB File Opened:
              1/1/1974
              Years in Business:
              52
              Business Started:
              5/1/1972
              Accredited Since:
              4/1/1980
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of PA013012 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 8/3/2025.

              These agencies may include:

              Pennsylvania Attorney General List of Registered Contractors

              16th Floor, Strawberry Square

              Harrisburg PA 17120

              (888) 520-6680

              Fax: (717) 7878242

              https://hicsearch.attorneygeneral.gov/

              Alternate Business Name
              • Thermo Twin Industries Inc
              Business Management
              • Ms. Linda Randas, Human Resource Manager
              • Mr. Robert M. Sciullo, CEO
              Contact Information

              Principal

              • Mr. Robert M. Sciullo, CEO

              Customer Contact

              • Ms. Linda Randas, Human Resource Manager
              • Mr. Dennis LeVan, Executive Vice President
              Additional Contact Information

              Fax Numbers

              • (412) 826-0455
                Primary Fax
              • (412) 826-8188
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/19/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              May 13th, 2021, Thermo-Twin Windows installed new windows in my home. With the windows they also installed new capping around the windows. I had my siding replaced in May of this 2022 by AG Construction and Remodeling. During the siding install my contractor ****** ********* noticed that the capping was not installed correctly and could cause leaking behind the siding. At this point photos were taken, and I had reached out to Thermo-Twin Windows to try and get it fixed. I spoke with Paul, and he seemed very concerned and wanted to get this resolved. Paul had my contractor place a bid to get this problem resolved and requested the photos. a few days later I received a phone call from Paul stating that they did the job correctly and that Thermo-Twin Windows is not going to fix the issue. Paul seemed very concerned until he received the quote from the contractor. The quote was for around $1100 to recap the windows correctly. I spent over $6000 to get new windows installed and I figured with a reputable company that it would have been done correctly. The photos I am including is after the siding was removed and some with the new siding. I have asked around to several people and the correct way to cap is to fold the capping around the edges and tuck in. Thermo-Twin Windows just filled the edges with caulking. When the siding was pulled down all of the caulking came out with it. My contractor Austin is reachable for comment if need be.
              Read More
              Read 1 More Complaints

              Customer Reviews

              210 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jason R

              10/03/2024

              After dealing with salespersons from other companies, the Thermo-Twin salesman was honest and direct and never tried to upsell. The replaced windows were also Thermo-Twin windows that had lasted over 30 years, so it was an easy decision. The free financing was a bonus.The install crew was enjoyable, courteous, and respectful.
              Read 209 More Customer Reviews

              Local BBB

              Better Business Bureau of Western Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.