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Find a Location

Worldwide Restoration has 1 locations, listed below.

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    Business ProfileforWorldwide Restoration

    Building Restoration

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    810 N Broad St, Philadelphia, PA 19130-2250
    BBB File Opened:
    3/10/2020
    Business Management
    • Mr. John Gaeta Jr., Company Contact
    Contact Information

    Customer Contact

    • Mr. John Gaeta Jr., Company Contact

    Customer Complaints

    4 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Sandra S

    1 star

    06/15/2022

    I suffered a horrible Kitchen fire the day after Christmas 2020. I should have known there would be problems after I could see my insurance company was issuing payments yet no one was contacting me to setup when the work would begin. My family and I depended on this company to get our home repaired. There were so many issues they didn’t do correctly or just didn’t do. I had a electrical fire resulting in a whole house rewire . I lost several outlets that after 30 plus years were gone. I use to be able to turn the lights in my living room from the hallway upstairs, so I could safely walk down the steps. It took me months to clean up all the debris they were paid to clean up and just left my basement. Disconnected my heater I had to pay a electrician to fix that. My stove was connected wrong which led to leaking gas and Len the plumber to fix. My new roof they installed leaked it took them 3 times of adding things via a caulk gun to fix. My smoke detector in the basement is installed above my drop ceiling tile. I had thousand of dollars in missing and lost items, not to mention my damaged items. I still wonder why they never submitted a claim to their insurance company to reimburse me . I even had a lawyer send them a letter. I went 75 days with NO gas service, no hot showers, no gas cooking and no dryer which made me buy additional items for every day life. Why because they never submitted the paperwork for permits prior to starting the job. Then when the finally did the check for the fees bounced, have the documentation. In addition , this was a kitchen fire and there was no rush to get the appliances. This was a insurance claim yet they try to collect money for I quote “Repairs”. A year later and I am still fixing things they damaged it just did nothing. It’s a nightmare I live daily. Poor paint job, did not put my freezer left in the construction area damaged or dining room table and chairs in storage, but instead in the dirty basement. All the bedroom walls

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