Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hessert Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHessert Chevrolet

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6301 Roosevelt Blvd, Philadelphia, PA 19149-2932
    BBB File Opened:
    1/27/2020

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan S

    1 star

    10/17/2023

    SCAM!!!! AVOID THIS PLACE! On Saturday 10/14/23 my wife brought her Chevy trax to the Hessert Chevrolet service center for a state inspection and oil change. This car has only 18,000 miles on it and has never once giving us any type of issues. After the car was finished about 1-2 miles down the road approximately 5 minutes the car broke down. We called Hessert Chevrolet they stated “oh maybe we didn’t hook the air line up correctly.” They sent her a tow and brought the vehicle back in. After looking at the vehicle they then come out to accuse my wife of filling the car with diesel fuel after she pulled off the lot, only problem with that is she never stopped to get gas. After explaining that to them the mechanic made remarks to her such as “I don’t know what your little boyfriends put in your car” I then came in to speak to them and they tried showing me things like the color of the gas and how it’s different. I have videos of them removing the gas from the car and whistling as if it is in fact not good. After trying to talk to the manager on how this isn’t possible if she never stopped to get gas and to even show that the vehicle is still under 1/4 tank the manager replied to me with “I don’t know what to tell you buddy” as he handed over a $1200 estimate to remove the fuel tank and flush the diesel gas from the system. I asked to see the video footage of them working on my car and was denied access. I then asked them to not put another finger on my car and to have it put on the lot to be towed off. We had the car towed to an auto repair shop not far away. The mechanic at the auto repair shop then confirmed that the only thing wrong with the car was that it was over filled with engine oil, and that there was in fact 100% no diesel gas in the car. The mechanic and manager of the service center tried scamming and ripping off someone who had purchased a vehicle and continued to use the service center with absolutely no problem.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.