Business ProfileforDigital Dream Labs
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On September 18, 2024, the Pennsylvania Attorney General filed a lawsuit against Digital Dream Labs, LLC for failing to fulfill orders, failing to issue refunds, and not responding to customer requests.
The lawsuit accuses Digital Dream Labs, LLC, and its CEO, Harold Jacob Hanchar, of violating Pennsylvania’s Consumer Protection Law by failing to provide prepaid merchandise in a timely manner, misrepresenting advertised delivery dates, failing to notify consumers of their right to cancel, denying consumers the ability to cancel undelivered orders , and failed to issue prompt full refunds.
The lawsuit alleges that this conduct is noncompliant with the Federal Trade Commission’s Rule on Mail, Internet or Telephone Order Sales.
Any consumers who believe they may be a victim of these practices should file a complaint with the Bureau of Consumer Protection at www.attorneygeneral.gov, call 800-441-2555.
The matter is pending. For more details please visit the Pennsylvania Attorney's website and the Attorney General's Complaint.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6022 Broad St, Pittsburgh, PA 15206
- BBB File Opened:
- 8/22/2020
- Years in Business:
- 12
- Business Started:
- 7/24/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Dr. Jacob Hanchar, President/CEO
- Mr. Josh Forester, Operations Manager
- Mr. Steve Coblentz, Customer Service Manager
- Contact Information
Principal
- Dr. Jacob Hanchar, President/CEO
Customer Contact
- Mr. Josh Forester, Operations Manager
- Mr. Steve Coblentz, Customer Service Manager
Customer Complaints
401 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
47 Customer Reviews
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Most Recent Customer Review
Tom P
1 star10/15/2024
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