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Find a Location

Municipal Authority of the Borough of Shenandoah has 1 locations, listed below.

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    Business ProfileforMunicipal Authority of the Borough of Shenandoah

    Utility Water Company

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business is a public water supplier.

    Business Details

    Location of This Business
    PO Box 110, Shenandoah, PA 17976-0110
    BBB File Opened:
    6/14/2000
    Years in Business:
    83
    Business Started:
    1/1/1941
    Business Started Locally:
    1/1/1941
    Business Management
    • Ms. Mary Lou Jaskierski, Manager
    • Ms. Jennifer Hepler, Office Supervisor
    Contact Information

    Principal

    • Ms. Mary Lou Jaskierski, Manager
    • Ms. Jennifer Hepler, Office Supervisor

    Customer Contact

    • Ms. Mary Lou Jaskierski, Manager
    • Ms. Jennifer Hepler, Office Supervisor
    Additional Contact Information

    Fax Numbers

    • (570) 462-0354
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Lisa C.

    2 stars

    03/02/2022

    I haven't had an interruption in my water because my bill has been paid since I have been living here which means there is no reason you could not give me a break in a problem that was not my fault or anyones here. It's Apparent we are not licensed or knowledgeable in any kind water services or meter readings here. When finding a notice on my door to get in touch with the water company to change out my water meter was a priority I called and had the appointment set up. The gentlemen changed out the meter to a new one and was on his way. But why then did I get a 600.00 water bill instead of 150.00. With being on a fixed income there was no way that payment could be possible. I called the water company as soon as possible and they said its meter problem was now mine. How long has this been a problem? They said the water would be shut off it's not paid. How is this my fault. Thank God for a friend who put up the large amount of money up for this uncalled for bill that I now had to pay back. I think this money should be reimbursed to my water bill to pay for my future charges with this not being my fault at all. It's ashame these big businesses can't accept their mistakes and then has the little low income people to hand it over. Now I see how they stay afloat. In my conversation with the water company they said it was their fault but that I was responsible.

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