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            Business ProfileLight Spectrum Enterprises Inc

            Lighting Consultant

            Contact Information

            1300 Industrial Blvd Ste B3

            Southampton, PA 18966-4029

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            Email this Business
            (888) 975-2852

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1300 Industrial Blvd Ste B3, Southampton, PA 18966-4029
            Email this Business
            BBB File Opened:
            12/7/2007
            Years in Business:
            17
            Business Started:
            6/1/2007
            Business Started Locally:
            6/1/2007
            Business Incorporated:
            6/1/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Light Spectrum Store
            Business Management
            • Mr. Arthur Altbregen, President
            Contact Information

            Principal

            • Mr. Arthur Altbregen, President

            Customer Contact

            • Mr. Arthur Altbregen, President
            Additional Contact Information

            Fax Numbers

            • (888) 516-7608
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Bought a light bulb and it stopped working. Reached out directly to the OEM and all he did was play games with emails telling me he shipped me a bulb and never did. Kept saying he shipped the correct thing. Very poor customer service, does not honor warranty and highly unethical practices. I would like a refund
            Read More
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephane C

            06/01/2022

            I purchased online a combo UV bulb and sleeve. They only sent me a replacement of the bulb. I paid for shipping, received the shipping number only after receiving the bulb (very useful!) and despite requesting the tracking number so many times. I never received the sleeve despite asking for it over and over. This is a very poor customer service company, the phone customer service is just an answering machine telling they will call you back and the best way to contact them is through email. They never called me back despite me calling them at least 6 times. Their email answer never gives you answer of what you request. This is a very suspicious company or just the lowest of the lowest customer service.

            Light Spectrum Enterprises Inc Response

            06/02/2022

            The product was out of stock due to high Demand in Ultraviolet lighting. We responded to all customer's emails within 24hrs period and advised that portion of that order is on back order. The customer did not want to wait for the back order product, so full refund was issued to the customer. We always strive in customer service!. Thank you Light Spectrum Enterprises Inc

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            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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