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            Business ProfileSERVPRO of Providence

            Fire and Water Damage Restoration

            Current Alerts For This Business

            Special Notice:
            This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

            Additional business information

            See all additional business information

            Contact Information

            1193 Broad Street

            Providence, RI 02905-2910

            Get Directions
            Visit Website
            Email this Business
            (401) 941-5500

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            By Appt. Only
            By Appt. Only

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Servpro of Providence provides fire, water & smoke restoration, mold remediation, deodorization services , 24/7/365 emergency response services, catastrophic loss response team, and reconstruction services.

            Business Details

            Location of This Business
            1193 Broad Street, Providence, RI 02905-2910
            Email this Business
            BBB File Opened:
            5/21/1999
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Incorporated:
            6/15/1989
            Type of Entity:
            Corporation
            Number of Employees:
            40
            Alternate Business Name
            • Servpro Disaster Recovery Team
            • Servpro Large Loss/Storm Team
            • SERVPRO of Cranston
            • SERVPRO of East Greenwich / Warwick
            • SERVPRO of Taunton / Mansfield
            • TMC Disaster Recovery Services
            • SERVPRO of Seekonk / Dighton / Swansea
            • SERVPRO of Boston - Downtown, Back Bay, South Boston
            • SERVPRO of Burlington / Woburn
            • SERVPRO of Dorchester
            • Servpro of Metro RI
            • JDM Enterprises, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Mr. Christopher Gagnon, Director of Production
            • Mr. Jesse Mathewson, Director of Administration
            Contact Information

            Principal

            • Mr. Christopher Gagnon, Director of Production

            Customer Contact

            • Mr. Christopher Gagnon, Director of Production
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Elaine H

            02/27/2023

            In July ********************************************** the attic. Servpro was hired. Approx 3 months later, although mitigation was done, I started smelling mold upstairs. Servpro denied this and walked away. As time went on the smell got stronger. Fast forward almost 7 months later, the smell is stronger still and I have been sick due to mold exposure. I believe a thorough job was not done and mold has grown in the attic and coming into the house. I need Servpro to come back and finish what they started.

            SERVPRO of Providence Response

            02/27/2023

            ********************* complaints where addressed. First we offered to reclean here HVAC system at no charge and she declined. I personally called ***************** and suggested she hire an Industrial Hygienist, after several calls, her adjuster and insurance carrier gave us the of to hire a third party Industrial Hygienist and that company was Occu-Health. Occu-Health went out and performed the testing in the areas of concern and entire HVAC system. There reports came back with no elevated findings of mold. That report was emailed to ***************** on January 28th. We did speak to ***************** to make sure she received it and understood there was no mold issue.

            SERVPRO of Providence Response

            02/27/2023

            No comment
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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