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          Find a Location

          Arpin Group, Inc. has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileArpin Group, Inc.

            Moving Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            99 James P. Murphy Highway

            West Warwick, RI 02893-2382

            Get Directions
            Visit Website
            Email this Business
            (401) 828-8111

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 12:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 124

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Arpin Group, Inc. provides domestic and international household goods moving and storage services.

            Business Details

            This is a multi-location business.

            Find a Location

            Arpin Group, Inc. has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              99 James P. Murphy Highway, West Warwick, RI 02893-2382
              Email this Business
              BBB File Opened:
              11/1/1979
              Years in Business:
              124
              Business Started:
              1/1/1900
              Business Incorporated:
              12/19/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              67
              Alternate Business Name
              • Arpin International Group
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              8:00 AM - 12:00 PM
              Su:
              Closed
              Business Management
              • Mr. David Arpin, President and CEO
              • Ms. Kathleen Frazier, Director of Communications
              • Mr. Mark Greene, Senior Vice President
              Contact Information

              Principal

              • Mr. David Arpin, President and CEO

              Customer Contact

              • Mr. David Arpin, President and CEO
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              They moved everything in Nov. 2021 and stored my items for 2 months and then moved all the items from storage to the house on Jan. 2022. 1 TV is stolen because the box is empty and this was packed by them at the time of the original move. 1 office table is broken to the point of unrepairable, multiple bookcases without clips and shelves, bed box have a hole in it, the bed stand is missing pieces, multiple furniture with missing handles and etc. Furniture was disassembled by the movers but not reassembled. Multiple things missing and broken. Will probably be compensated at a loss since they are denying everything.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Holden A

              07/31/2023

              After leaving my guitar behind at the warehouse i called every week for an update. I kept an AirTag in my guitar and noticed it was moving around in south eastern ** and called for an update. I was told it was on the way. I called back after the ******************************************************************************************************************************* three days. They delivered my guitar to a house in ******* and said since its been delivered i cant get it back. I called once a week to avoid this and was dismissed every time. **************** doesnt provide answers there are no managers to speak to and theyll just give your stuff to anyone they feel like along the way. It was suggested that i could try and fly to ******* to ask for my guitar myself. I moved to ****************. Terrible company. Terrible service. Gave away my dead grandfathers guitar and basically told me too bad so sad deal with it its not our problem.

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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