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Find a Location

Plumbcraft Services has 1 locations, listed below.

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    Business ProfileforPlumbcraft Services

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    207 Smith Cir, Belton, SC 29627-8707
    BBB File Opened:
    2/3/2005
    Years in Business:
    19
    Business Started:
    1/1/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mrs. Regina Stone, Office Manager
    • Mr. Ben Stone Sr., Owner
    Contact Information

    Principal

    • Mr. Ben Stone Sr., Owner

    Customer Contact

    • Mrs. Regina Stone, Office Manager

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Heather A

    1 star

    07/15/2024

    This company has bad attitudes. They stated a plumber arrived at my home and they never did. Four people in my home waiting on this plumber and he never came. Stated he knocked and rang the door bell but he would have had to walk right past me to get to my door. Many other reviews stating that if it’s contracted work they state they complete the job to get paid but never show. This company needs to be looked in to for theft and the owner should really check the lady at the front desk attitude

    Plumbcraft Services Response

    07/16/2024

    Our techs are tracked throughout the day. They are time stamped as to when they go to a job arrive at a job and complete a job. the tech enrouted himself at 932 arrived at 955 and left at 1005. The tenant did not call the office until 1038am and proceeded to cuss on the phone. So I advised the tenant to call the propery management company back and get a different contractor because we would not return due to their actions. there was no conflicts on our side. We just advised the tenant to call their property management company to proceed. The tech did state there was 2 vehicles home at the property when he arrived so If they do not answer the door there is nothing we can do to service the tenant. This is by no fault of us as the Plumbing Company. We can not make someone come to the door. All we can do is schedule our calls and provide the best service as we can. We always notify customers when we are on the way to the homes. This tenant needs to take some ownership for not answering the door.

    Local BBB

    BBB of Upstate South Carolina

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