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            Business ProfileBuckwalter Maintenance LLC

            Property Management

            Contact Information

            20 Towne Dr Pmb 296

            Bluffton, SC 29910-4204

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            20 Towne Dr Pmb 296, Bluffton, SC 29910-4204
            BBB File Opened:
            6/8/2015
            Alternate Business Name
            • Buckwalter Property
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            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/31/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On Saturday Jan 14 I met with ** ***** to view his townhouse in Wellstone! I got the application completed it and returned it along with giving ** ***** $100 zelle for his application fee on Monday Jan 16. ** ***** stated that I did not have to do a background and credit check because he knew some of my family! He then contacted me later that day and told me I was approved.I have everything that I am explaining in text! On Monday Jan 16 ** ***** and I met up and I gave him a $1000 money order for the security deposit, then agreed that I would put the other $1100 in his UPS drop box because he was leaving to go to Jamaica Tuesday Jan 17 and that’s exactly what I did. Then after speaking to him on Thursday Jan 19 about when I could move in etc he stated if I moved in the middle of February I would be responsible for March rent and February rent which would be prorated. ** ***** never notified me about paying March rent in Feb which I also thought was his way of getting over on me! I have all of our conversations in our text messages! My current landlord and I discussed about me staying until July due to the fact that my son who’s an high school athlete would not be able to stay at his current school so therefore he is willing to let us stay at our current address! I contacted ** ***** on Wednesday Jan 25 to let him know that I would not be moving in again and he at first tried to get over on me again by telling me that my deposit would not be refundable but I never signed nor agreed to anything! I asked him to provide any type of documentation and he stated he would return my deposit within 30 days in the mail. I’ve asked him several times if I could meet him or come by and get it and he still is telling me he will mail it! On Thursday Jan 19 he had stated he had no problem returning my deposit to me if I didn’t agree to paying the Feb and March rent at the same time. Being that I’m not moving in now he wants to try and hold my deposit which is against the law.
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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Cole C

            09/15/2023

            These people are absolute snakes, they had hidden cameras and are spies, they dont give back your deposit and theyre the worst company to deal with. Lawsuits will be following this and my only advice is stay away from these con artists, surprised ******** allows business practices like this. However my attorney is going to take care of the illegal activities they do. STAY AWAY!

            Buckwalter Maintenance LLC Response

            09/20/2023

            Good Afternoon,This tenant has exhibited this behavior since we began renting to them in 2022.In this instance, we moved them from one property to another and the previous tenants left a camera that plugged into a lightbulb in the property, which was missed at our move out inspection. This lightbulb camera then connected to their wifi and they were hearing themselves talk.This disturbed the tenants, and they accused the previous tenants of spying on them.Here are the steps I took.1. I contacted the *************** and spoke with the Chief of Police about this matter.This was an honest mistake by the tenants, and it was a non-issue. I unscrewed the lightbulb camera and that should have been it. They continued to spread rumors to the neighbors about human trafficking and told whoever would listen that the *** was involved and was investigating. 2. I contacted the *************** again and explained these accusations; and they responded that there was no criminal activity from the previous tenants or the property and there were no complaints made by these tenants; and no ongoing or past investigations. These were all made-up stories.3. This all happened in 1 Day and I immediately let them out of their new lease and refunded their security deposit in full. I allowed them to move back into the previous property they were renting until they could find another place, since they had nowhere to go. I would not enter them into a new lease due to the constant accusations and harassment about everything and everyone around them. I was advised not to enter them into a new lease agreement.4. After about 2 weeks they moved out and left significant damage to the property.I am prepared with exhibits, photos, etc.. to defend myself against any claim that I did not follow the laws governing security deposits. Everything written in this review is false and I look forward to that opportunity.***********************
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