Business ProfileforAmerica's Furniture Warehouse, LLC

I purchased a kitchen dining set from AFW last November 2022. Two weeks after delivery, the foam in the seat cushions began to bunch up and valley. I reported to the store immediately. They dispatched a service technician to evaluate the issue. I was told it was a manufacturing defect and that new replacement cushions would be ordered for me. Ten months later I still did not have the cushions and no communication as to why. After several phone calls to the store my cushions were replaced. However, I was told that I was the ONLY person this happened to. The salesman, ******, even went as far to ask me who was sitting on the cushions. He was eluding to my weight and ask how big are the people sitting at the table! This is a disgusting display of discrimination and totally inappropriate behavior!My cushions were finally replaced. Two weeks after they were replaced, the same issue with the foam happened again. I reported it and I received the same line of questions and made to feel that it was my fault. I requested a refund for all 4 chairs or a replacement kitchen set comparable to what I purchased. I was told by the store manager **** that I was disrespectful for making demands! After taking a few days for their review, they only offered me half of the value of all four chairs. I declined their offer.I spent $6k in this store in one day and this is the customer service I received in return. I am requesting a refund for all 4 chairs, being the problem could not be resolved. The treatment I received was utterly unacceptable.