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            Business ProfileQueens Industries, LLC

            Online Retailer

            Current Alerts For This Business

            Alert:

            On September 9, 2022, BBB opened an investigation into the business practices of Queens Industries, LLC/ American Pharma Machinery. At the time, BBB had received a variety of complaints in reference to not receiving ordered products such as machines, receiving defective/damaged items, and/or not receiving manuals to use the products.

            Consumers state they receive a response from the business citing various reasons for delay and promising to deliver but eventually they no longer receive any response or resolution.

            BBB has not been able to make contact with the business / owner nor received any response from the business owner regarding the recent complaints. BBB advises consumers to exercise extreme caution when considering purchases with this business.

            Contact Information

            105A Old Seneca Rd

            Westminster, SC 29693-4325

            (800) 630-0704

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            105A Old Seneca Rd, Westminster, SC 29693-4325
            BBB File Opened:
            9/7/2022
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            09/07/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On April 6, 2022 I ordered an Automatic Commercial Juice Exractor from Queen Industries, LLC. I mailed a check to them on April 11, 2022 in the amount of $4,172.00. Per the invoice #******* delivery was 15-20 days from the date of confirmation of payment. Delivery timeline may change due to factors beyond Queen Industries (APM-USA) control. After extending numerous calls about what is happening with my order, I get an answer that the mailbox is full. I had talked to a girl named Hope and she saw our order and emailed me that she was checking on the matter and would call in 1-2 days. I haven't heard a thing from her and when I call her mailbox is full or I'm to leave a message which I have done with no results.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Upstate South Carolina

            More Info on Local BBB

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