Business ProfileforBarton Nutrition

I ordered 3 bottles without properly doing some research on the internet for $147.00. I get my bill and Barton Nutrition added on 9 more bottles for an additional 261.00 unauthorized charges. The lady on the other end of the phone at Barton Nutrition, called, Prescious, said I must have hit the wrong number. I did not hit the wrong number, and I am so irritated I am sending the whole shipment back and videotaping the outside of the package to show that it was never even opened. SCAM. One simply doesn't hit a wrong button go through the whole credit card process of paying for something without noticing extra charges. I had a hunch after the company continued to call me for three days after I placed the order that they were trying to get me to purchase another product which they said worked best in conjunction with the Cinna Chroma product. My thought is the people on the phone get a commission for excess sales and added 9 bottles. Who in their right mind would purchase $442 of a product (12 bottles) of a product they had never purchased before. 0 stars. I should have checked the BBB but will do that on all future online purchases. Next stop will be the online Attorney General's office for SD. then FEDEX to get this back to Barton Nutrition.

Thank you for reaching out. I’d like to clarify a few points regarding your recent order. You initially purchased 3 bottles of CinnaChroma from simplebloodsugarremedy.com. During the checkout process, you selected an additional 9 bottles from an upsell offer presented on https://bartonnutrition.com/ups/181. We do not alter any orders once placed, and all additions or changes happen directly on the customer's end during checkout.

Many customers choose to stock up on CinnaChroma due to the benefits it offers and the discounted pricing we provide for larger quantities. We also understand your concern about receiving follow-up calls. These calls are not sales-driven; they are intended to offer personalized support through our health coach, knowing that no single approach works for everyone.

We emailed you a confirmation immediately after the purchase, which included all order details, including the 12 bottles purchased. Our 365-day money-back guarantee ensures that if you are unsatisfied with the product, you can return it for a full refund, which we will process once we receive the shipment back.

We’re sorry to hear that you’ve chosen to return the product and look forward to receiving the package so we can issue your refund.

Please let us know if there’s anything else we can assist you with.