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Find a Location

A O Smith Corporation has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A O Smith Corporation

      500 Tennessee Waltz Pkwy Ashland City, TN 37015-1234

      BBB Accredited Business
    • A O Smith Corporation

      500 By Pass Road Ashland City, TN 37015-1299

      BBB Accredited Business
    • A O Smith Corporation

      6670 Corners Industrial Ct Ste A Norcross, GA 30092-3613

    • A O Smith Corporation

      500 Lindahl Parkway Ashland City, TN 37015

      BBB Accredited Business
    • A O Smith Corporation

      12100 W Park Pl Milwaukee, WI 53224

    Business ProfileforA O Smith Corporation

    Water Heater Manufacturers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    151 complaints closed in last 3 years

    45 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/15/1998

    Years in Business: 150

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company manufactures and distributes residential and commercial water heaters.

    Products & Services

    This company manufactures and distributes residential and commercial water heaters.

    Business Details

    This is a multi-location business.

    Find a Location

    A O Smith Corporation has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A O Smith Corporation

        500 Tennessee Waltz Pkwy Ashland City, TN 37015-1234

        BBB Accredited Business
      • A O Smith Corporation

        500 By Pass Road Ashland City, TN 37015-1299

        BBB Accredited Business
      • A O Smith Corporation

        6670 Corners Industrial Ct Ste A Norcross, GA 30092-3613

      • A O Smith Corporation

        500 Lindahl Parkway Ashland City, TN 37015

        BBB Accredited Business
      • A O Smith Corporation

        12100 W Park Pl Milwaukee, WI 53224

      Location of This Business
      500 Tennessee Waltz Pkwy, Ashland City, TN 37015-1234
      BBB File Opened:
      10/12/1976
      Years in Business:
      150
      Business Started:
      7/1/1874
      Business Started Locally:
      1/1/1946
      Date of New Ownership:
      12/31/2001
      Business Incorporated:
      2/4/1955
      Accredited Since:
      1/15/1998
      Type of Entity:
      Corporation
      Alternate Business Name
      • A.O. Smith Water Products Company
      • State Industries
      • A. O. Smith Water Products
      • State Water Heaters
      • Reliance Water Heater Company
      • Reliance Water Heaters
      Business Management
      • Mr. Ajita Rajendra, President
      Contact Information

      Principal

      • Mr. Brian Lewis, Customer Relations Supervisor

      Customer Contact

      • Mr. Ajita Rajendra, President
      • Mr. Charles Wright, Director of Communications
      • Mrs. Glenda Smith
      • Mr. Brian Lewis, Customer Relations Supervisor
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      151 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heidi B

      1 star

      06/15/2024

      I bought a ******** electric water heater when mine died after 22 years. Within 5 months, the new one died. ********/AO Smith, told me to exchange where I bought it. The second died in 7 months. ******** sent me elements. It died again 5 months later. They would not reply to me. Since, in 3 years, I have replaced the elements 8 times. I just bought a *****, but my ******** is still under warranty. They will not reply to my emails. They will not talk to me. The store I bought it from has a 6 month return policy. Don't buy this garbage.

      A O Smith Corporation Response

      06/19/2024

      We're sorry to hear you had trouble. 

      We've responded to your emails, but they may have gone into your spam folder. 

       

      We will reach out to you using the phone number associated with the email address used to submit your review. 

       

      Local BBB

      BBB of Middle Tennessee

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