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Find a Location

Floor Coverings International Midsouth has 1 locations, listed below.

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    Business ProfileforFloor Coverings International Midsouth

    Floor Coverings
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/1/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    176 Wesley Reed Dr Ste A, Atoka, TN 38004-4958
    BBB File Opened:
    5/2/2022
    Years in Business:
    3
    Business Started:
    11/1/2021
    Business Incorporated:
    11/15/2021
    Accredited Since:
    7/1/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Guy Critelli, Co-Owner

    Customer Contact

    • Mr. Guy Critelli, Co-Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary J

    1 star

    03/07/2024

    I was excited to get a quote from this company when they were at ************* at the *********** in ******* *********. Home Show The gentleman that came out to give me an on-site quote at first was very professional and very polite. However, when he later called me on the phone to tell me that to give me the final I was quoted at the home show I would have to remove the furniture and carpet myself and when I started talking to him about it, he hung up on me. I am no way can give a positive review for this company as when I asked them to stand behind to some degree the quote they gave me they hung up on me on the phone.

    Floor Coverings International Midsouth Response

    03/08/2024

    **************, I truly apologize for the unprofessional attitude of my associate. That is in no way how I want my company or me represented. He did call me after the appointment and reminded me or our conversation at the HomeShow. It was a busy weekend and I unfortunately do not recall everyone I interacted with. I will stand by my price from the HomeShow for the Carpet you selected while he was at your house and upgrade the pad for you. Also I will give you an additional discount for the extra headache that you got from my associate. I am truly sorry for this experience and I will handle my associate appropriately. I strive for exceptional customer experience and it is evident I failed in this instance. Please check your email for the updated proposal and I ensure you I will handle this myself and you will not interact with him again. Thank you for your feedback and giving me the opportunity.

    Local BBB

    BBB of the Mid-South

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