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            Business ProfileOriginal SOE Gear

            Survival Supplies

            Contact Information

            PO Box 901

            Camden, TN 38320-0901

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            Email this Business
            (760) 505-9708

            Customer Reviews

            2.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            PO Box 901, Camden, TN 38320-0901
            Email this Business
            BBB File Opened:
            11/10/2009
            Contact Information

            Principal

            • Mr. John Willis

            Customer Contact

            • Mr. John Willis
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            09/06/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On May 4, 2023 I ordered a nylon firewood carrier from Original SOE tactical. This order had a special offer of a "Star Wars" themed utility bag as an incentive item to make an order. I paid a total of $84.99 including shipping. I have not received either item to date. I have contacted the company four times since making the order. I received responses to two of my inquiries. The last response from the company on December 17, 2023 via email states, "As soon as the free items made this will all ship. Free 65 dollar bags take a while when there are 1000;s of orders that use the codes." I am willing to accept just the firewood carrier as this point and have written that to the company via email. I have made two other purchases from the company and find their quality to be good. I don't know what is causing the problem in this case, but I would just like to get the firewood carrier or, if that is not going to happen, I would like a refund of the $84.99 that I have paid. Thanks for the opportunity to express my concerns and request.
            Read 6 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicholas D

            09/05/2024

            Respectfully emailed the company regarding insight into shipping being held up. I get text product alerts from his wife ****** and corresponded via text. I got a weird reply back about "maybe aliens took my order" and "what could I possibly be concerned about?" and other strange, unprofessional remarks. Ironically 3 minutes later **** starts a ******* livestream in which I brought up the issue. **** the owner started badgering me about it, calling me names, and then blocked me when I replied back. Emotional wreck-- may want to have his estrogen checked. Threatened to cancel my order had it not already shipped ?? Interesting that they think im the soft one? Id gladly go back and forth with you. Very unprofessional company all because I asked for insight into the shipping delay. That Tennessee echo chamber bubble is going to pop sooner or later. All he does on his livestreams is complain. Buyers beware.
            Read 6 More Customer Reviews

            Local BBB

            BBB of the Mid-South

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