We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Liberty HVAC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLiberty HVAC

            Heating and Air Conditioning

            Contact Information

            1304 Phillips St SW

            Cleveland, TN 37311-6733

            Get Directions
            (423) 693-9144

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1304 Phillips St SW, Cleveland, TN 37311-6733
            BBB File Opened:
            1/27/2020
            Business Incorporated:
            6/18/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 853583 for this business, issued by Secretary of State/TN

            These agencies may include:

            Secretary of State/TN

            312 8th Avenue North 6th Floor, Snodgrass Tower

            Nashville TN 37243

            (615) 741-2286

            BBB records show a license number of 4466 for this business, issued by City of Cleveland, TN Mechanical Licensing Board

            These agencies may include:

            City of Cleveland, TN Mechanical Licensing Board

            190 Church Street

            Cleveland TN 37311

            (423) 479-1913

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Jeff Baker, Owner
            Contact Information

            Principal

            • Mr. Jeff Baker, Owner

            Customer Contact

            • Mr. Jeff Baker, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            ****** with Liberty HVAC had agreed to install a HVAC unit I had purchased, but wouldn't not do the duct work in a mobile home I own. I agreed to to do it myself and he would install the unit after that was done, he brought the material he ordered from *** ****** ******* in Cleveland, TN. Turns out the mobile home already had duct work. and the material was no longer needed. After avoiding me for a few days and giving me some run around about talking to his brother. I took the duct work back to *** ****** myself. They took the material back, but had to credit Liberty HVAC. Liberty wouldn't take the credit and *** ****** said come get your stuff in 3 days or its going in the trash. I had the material picked up today and now I'm stuck with duct work that I have no idea what to do with that I don't need. Untouched still in the same box and wrap it all came in.

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.