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Downtown Plant Bar has 1 locations, listed below.

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    Business ProfileforDowntown Plant Bar

    Plant Nursery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    101 Cherokee St., Kingsport, TN 37660
    BBB File Opened:
    7/6/2020
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mckenzie D

    1 star

    11/09/2022

    SINGLE MOST IMMATURE BUSINESS-I asked for a refund for booth fee, because they canceled last minute, and I couldn't make it to the reschedule date. I contacted them a dozen times via text with little response or silly excuses. Said they issued the refund, but I never saw the money. I even took the hour drive to try to get my money in cash to which they had no clue what I was talking about, and gave me the email of the person I was texting. Useless. Said he was on vacation and didn't have his business phone on him. How irresponsible? There are two partners: one takes care of the store and the other, the markets. Claims that one doesn't know about their counterpart's section of the business. This is not how you run a business. They also said they were hiring a new assistant which may have been a reason things were late? I'm sorry, but hiring someone a week ago isn't an excuse for money you owe me from Aug! I finally sent one last email threatening to come up there again, to which they finally sent me the money via Venmo at the last possible minute. The market was supposed to be Aug 20. I got my money on Nov 5. They had no intention of giving me the money. I was not going to give up. I just started my business and have a better grasp of customer service than they do. You can't do that to people. Do not trust this company with your money or anything else for that matter. Thank you for coming to my TedTalk.

    Local BBB

    BBB of Greater East Tennessee

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