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          Mercedes-Benz of Knoxville has 1 locations, listed below.

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            Business ProfileMercedes-Benz of Knoxville

            New Car Dealers
            BBB accredited business

            Contact Information

            10131 Parkside Dr

            Knoxville, TN 37922-1945

            Get Directions
            Visit Website
            (865) 777-2222

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1958

            Years in Business: 109

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Mercedes-Benz of Knoxville offers MERCEDES-BENZ DEALER. SALES, SERVICE & PARTS.

            Business Details

            Location of This Business
            10131 Parkside Dr, Knoxville, TN 37922-1945
            BBB File Opened:
            1/1/1915
            Years in Business:
            109
            Business Started:
            1/1/1915
            Business Started Locally:
            1/1/1915
            Accredited Since:
            10/1/1958
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 17718 for this business, issued by Department of Commerce & Insurance. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Department of Commerce & Insurance

            500 James Robertson Parkway

            Nashville TN 37245

            (800) 342-4029

            https://www.tn.gov/commerce/insurance-division.html

            Type of Entity:
            Partnership
            Alternate Business Name
            • Knoxville Motor Company Collision Center
            Business Management
            • Mr. Jeff Bender, General Manager
            Contact Information

            Customer Contact

            • Mr. Jeff Bender, General Manager
            Additional Contact Information

            Fax Numbers

            • (865) 777-2256
              Primary Fax
            • (865) 777-2224
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased a certified pre owned Mercedes from Mercedes Benz of Knoxville on 4/27/2023 and was given a carfax to sign that showed no damage or accidents reported/also was told it had never been damaged and never signed anything stating it had which is why I proceeded with the purchase of the vehicle . After pulling the carfax myself on September 15th of 2023 it came to my attention the carfax had a accident reported on December 29th of 2022 which is months before I purchased the car that was never disclosed to me since they had me sign a copy of a clean carfax . I have a copy from the dealer of the car fax I originally signed and would like them to back out / unwind or completely void my purchase and take the damaged car back . I have uploaded copies of the carfax given to me dated 4/26/2023 I signed stated no accidents or damage reported to car fax . I have also uploaded copies of the car I pulled on 9/15/2023 showing it did have damage reported before I purchased it
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John J

            09/06/2024

            Zero star, I have leased an EV car recently, one of dealer promised complimentary maintenance and charging for two years, I signed the contract, then right now they changed their promises. Please avoid Joel **** Avoid this dealer. Not professional.

            Local BBB

            BBB of Greater East Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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