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Find a Location

Cars Unlimited, Inc. has 1 locations, listed below.

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    Business ProfileforCars Unlimited, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/7/2021

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers Used Cars & Trucks.

    Products & Services

    This company offers Used Cars & Trucks.

    Business Details

    Location of This Business
    1006 W Main St, Lebanon, TN 37087-3302
    BBB File Opened:
    12/5/1995
    Years in Business:
    42
    Business Started:
    3/1/1982
    Business Started Locally:
    3/1/1982
    Business Incorporated:
    1/1/1996
    Accredited Since:
    1/7/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 AM
    T:
    8:00 AM - 5:00 AM
    W:
    8:00 AM - 5:00 AM
    Th:
    8:00 AM - 5:00 AM
    F:
    8:00 AM - 5:30 AM
    Sa:
    8:00 AM - 3:00 AM
    Su:
    Closed
    Business Management
    • Mr. William Norton Sr., President
    • Mr. William Norton Sr., President
    Contact Information

    Principal

    • Mr. William Norton Sr., President

    Customer Contact

    • Mr. Will Norton III, Secretary
    • Mr. William Norton Sr., President
    Additional Contact Information

    Fax Numbers

    • (615) 443-0005
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Summer H

    1 star

    08/13/2023

    I bought a 2013 Chevy impala on March 14, 2023. I was charged $8600 for the car with 10% interest. I put $1000 down on the car with payments at $100 a week. After buying the car, I had to replace the battery the day I got it. Two days after buying it, the radiator went out in it. It's been wrecked and the drivers side fender and door have been replaced. They spray painted the fender and door and there was red spray over into the engine compartment and other places. The fender slipped and I went to open the door and it bent the fender in they "replaced". I have had it in the shop 2 other times as well. First was to replace the sway bar and tie rod ends and alignment because it chewed up brand new tires in a month. Second was for water pump, belt and radiator hose. I fell behind on payments because these 2 repairs were 2 weeks apart. I told the lot about all of the trouble I was having, had a talk with them about catching up the payments and putting me in something else. They agreed, just to come repo it a few days later. They want $930 to get it back. The car still needs brakes, rotors, gas cap, transmission pressure sensor, and messages keep displaying to service the trackbar, abs, brake assist, and traction control. Did I mention I can't drive the car in the rain because it tries to fishtail on me? I highly recommend to stay away from this car lot. Kelly blue blood value is $4500 on the high end. It has 190,000k miles as well. Overpriced junk. Rude people to deal with. Liars and scam artists. Poor experience all around.

    Local BBB

    BBB of Middle Tennessee

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