Business ProfileforCountry Thunder
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 730 Gallatin Pike N, Madison, TN 37115-2813
- BBB File Opened:
- 3/24/2011
- Years in Business:
- 13
- Business Started:
- 1/1/2011
- Alternate Business Name
- Texas Thunder Country Thunder
- Contact Information
Principal
- Ms. Kaitlyn Hembrook
Customer Contact
- Ms. Kaitlyn Hembrook
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/01/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kathy G
1 star12/12/2023
Country Thunder Response
12/14/2023
Hi *****,
We have done our best to communicate with you, but we are unsure what kind of resolution you are seeking. You have been in communication with every member of our Customer Care team. We understand you were unhappy with your experience at Country Thunder Arizona, and we have used your feedback to make changes for our 2024 season.
It is our understanding that your need for accessibiilty was temporary, due to a recent prodcedure. You have also expressed that you will not be joining us at any future events. Please let us know how we can help resolve this matter.
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