We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Rita's Unique Boutique has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRita's Unique Boutique

            Boutiques

            Contact Information

            201 Unique Boutique Lane

            Murfreesboro, TN 37128

            Get Directions
            Visit Website
            Email this Business
            (615) 482-7416

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            201 Unique Boutique Lane, Murfreesboro, TN 37128
            Email this Business
            BBB File Opened:
            7/29/2022
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Contact Information

            Principal

            • Rita Chapman, Owner

            Customer Contact

            • Rita Chapman, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/25/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered merchandise on 8/5/22 which was supposed to be shipped in 5-7 days. As of today, 8/24/22 I have not yet received what I ordered. I did not receive a tracking number. I did attempt to contact the company via their website (email), as they do not have a phone number listed, but did not receive a response.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Hs

            02/10/2024

            Do NOT order from this company. They will NOT send your order and then become nasty and disrespectful when you question her. Shameful.

            Rita's Unique Boutique Response

            02/16/2024

            I was in no way nasty or rude to the over 30 emails you sent through !!! I replied to each as was prompted !!! As for your order it was sent , your tracking info sent, and it should be to you very soon !!! All of my customers have to sign a estimated delivery contract before they can pay and you signed with full knowledge of your delivery estimation !!! I have the receipts to prove it along with all communications we exchanged!!! Not only do you have to sign for the delivery but you also dign you have read all policies, disclaimers, blog and any other informational info about the site !!! I can not be held responsible for the fact that you or any other customer for that matter does not read what they sign!!! Had you of read we would not even be here ,but you thought you could bully me into an early delivery and whatever else it was you were looking for and it's just not so !!! Filing a fradulate chargeback claim will be handled by my fraud department and as for your fradulant review is not fair but it's ok as again I have all the proof I need to plead my case and show that you are just another bully ***** of the web !!! You will not be getting anything for free today !!! You have been blocked from all platforms as well from ever shopping with us again !!! Shame on you !!! ?? It's not easy running a shop these days especially by one's self , but people lying and trying to bully is just not right nor is it fair !!! You are the fraud and I will be sending in all my evidence to prove it !!!

            Customer Response

            02/19/2024

            It doesn't take a month to send an order and then ignore the inquiring email. Your customer service is abhorrent and your attitude is disgusting. You sent the order AFTER I filed. You need to not be in this industry. You should be ashamed of yourself

            Local BBB

            BBB of Middle Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.