Business ProfileforC & H Auto Salvage

I purchased a used working speedometer 11/07/2023 from C&H a/w that was told it was in working cond. and was sent a few pictures of what i was purchasing. when i received it on 11/13/2023 the speedometer i noticed it was poorly packaged by just folding over some thin cardboard and some small amount of bubble wrap and had a hole in the side of it. Then I took it out and noticed it had been dropped and broken with pieces laying inside the bubble wrap and was was missing parts off it that where pictured in the photograph I was sent that I was purchasing as a whole unit like most other are selling on car-part.com. Then I took the rest of it out and checked to see if the speedometer was in working order,but it was not and it just flopped around and stuck. I called and talked to the owner *****, and he said he tested it before shipping it out, then I told him I wanted to send it back for a full refund. He said he would call *** and make a damage claim with them 11/16/2023. the same it was opened and then was closed. I called him a week later and he said I did not receive a return label yet? I said no and he said he would call them and call me back. A week later no call, but on 12/6/2023 they made one to send me. I got it two days later and call him and told I would return this package/speedometer and was he going to credit my credit card the full amount for everything, and he said YES. I check with *** and he received it back on 12/13/2023 I called to talk to him, but they say he was in the yard getting parts and they would give him the message, like most times I called in the past, still no response from him or and credit back to my credit card. I would like my refund asap of $82.40 If you are any kind of respectable business man it should not be a problem. thank you and you know who I am.