Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Premier Furniture & Mattress Gallery has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Premier Furniture & Mattress Gallery

      1752 W Reelfoot Ave Union City, TN 38261-5500

    • Premier Furniture & Mattress Gallery

      742 Vann Drive Jackson, TN 38355

    • Premier Furniture & Mattress Gallery

      1370 Rutledge Ln Union City, TN 38261-8655

    • Premier Furniture & Mattress Gallery

      1130 US Highway 51 Byp W Ste 13 Dyersburg, TN 38024-1877

    Business ProfileforPremier Furniture & Mattress Gallery

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Premier Furniture & Mattress Gallery has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Premier Furniture & Mattress Gallery

        1752 W Reelfoot Ave Union City, TN 38261-5500

      • Premier Furniture & Mattress Gallery

        742 Vann Drive Jackson, TN 38355

      • Premier Furniture & Mattress Gallery

        1370 Rutledge Ln Union City, TN 38261-8655

      • Premier Furniture & Mattress Gallery

        1130 US Highway 51 Byp W Ste 13 Dyersburg, TN 38024-1877

      Location of This Business
      1752 W Reelfoot Ave, Union City, TN 38261-5500
      BBB File Opened:
      12/6/2011
      Alternate Business Name
      • Premier Furniture
      • Mattress Gallery
      • Americas Mattress Gallery
      Contact Information

      Principal

      • Mr. Tony Prince, Owner

      Customer Contact

      • Mr. Tony Prince, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jackie G

      1 star

      09/12/2024

      UPDATE FOR THE 2ND TIME! I WILL NOT DELETE MY REVIEW! YOU HAVE THE REPLIES TURNED OFF SO I CAN NOT REPLY TO YOUR ORGINAL MESSAGE! I HAVE CALLED FOR 2 DAYS AND HAVE TEXT MESSAGES FROM **** AND ****** SAYING YOU WILL NOT FIX THIS PROBLEM. YOUR STORE IN ********* NEVER STATED THIS IS A DISCOUNT STORE OR I WOULD HAVE NEVER BOUGHT FROM THIS STORE! AND WHEN IS A $2,000.00 MATRESS A DISCOUNTED MATTESS??? YOU ARE NOT A AUTHORIZED DEALER! TEMPURPEDIC SAID THAT WHEN I CALLED! YOU ARE A SCAM!UPDATE! They are not even an authorized dealer! The warranty we have is not even any good!!We bought a tempurpedic mattress from the August ******* for almost$2,000.00. Was told by 2 different sales persons that this was the best nights sleep we would ever have. We'll it's not! It's horrible! Contacted them today and they refuse to help now. Said oh well! Nothing they can do! I would not buy from his place. They lie and will do anything to sell to you. Told me to contact tempurpedic so I did. They said we can only warranty for this store. They know that and they are giving you the run around. Absolutely ridiculous! Don't waste your money!

      Local BBB

      BBB of the Mid-South

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.