Business ProfileforAugusta, REALTORS

We signed a 12 month lease, from 09/05/2023- 8/31/2024. A couple days before we even moved out, we were having several issues in the house, the ac quit working and the plumbing started having all kinds of problems. Several maintenance men had to come out over several days, and they couldn’t even fix the issue because they would’ve had to go through drywall, and they said since we were about to move out that they would wait so they wouldn’t be drilling though drywall while we were there with our 9 month old daughter. While living there, there was a roast infestation in the kitchen, even after having an exterminator come out to resolve the issue, they remained, the yard was completely infested with fleas, the fridge and stove broke, and the floor even fell through while my 8 months pregnant wife was walking through the hallway, causing her to almost fall 4 feet down under the house. Maintenance men apologized many times for all the issues and said they couldn’t believe the condition of the house and all the issues we were dealing with, especially while having a baby, and that the people should be ashamed of themselves for renting us the place, and not getting problems fixed before. We moved out of the place before our lease was up, but for some reason they charged us another month after our lease was up. We called to try to see what the issue was and if we could get that month paid with our deposit, the lady at the office keeps giving us the run around saying they haven’t even looked at our deposit yet and seen what needs to be done to the house. Plus they are charging us 10 dollars a day in late fees for a place we aren’t even living at! A month later and they still haven’t been over to the house to clean and close up, and take care of issues, and nobody is residing there but we are still being charged rent and on top of that late fees. Throughout the year we were there it never seemed like they cared, and the owner was always away in India. Worst place to rent from.