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Find a Location

Public Automotive Group has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPublic Automotive Group

    Used Car Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Public Automotive Group has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3200 E Randol Mill Rd, Arlington, TX 76011-6838
      BBB File Opened:
      3/20/1989
      Years in Business:
      35
      Business Started:
      3/20/1989
      Date of New Ownership:
      9/28/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • PAACO
      • PAACO Automotive Group
      • BTS Motors, LLC
      Business Management
      • Mr. Larry W. Lange, President
      • Ms. Teresa Saul, Manager
      • Ms. Veronica Contreras, Office Manager
      • Mr. Ignacio Varela, Vice President of Sales
      • Ms. Shaunta Browder, Chief Technology Officer
      • Complaint Handler
      Contact Information

      Principal

      • Mr. Larry W. Lange, President
      • Mr. Ignacio Varela, Vice President of Sales

      Customer Contact

      • Complaint Handler
      Additional Contact Information

      Fax Numbers

      • (817) 635-2001
        Primary Fax
      • (682) 936-4646
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      20 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Charlene B

      1 star

      07/25/2024

      Company's like this is below trash and need to be ashamed of themselves for taking advantage of people that are trying to get ahead in life with the transportation that's been purchased from this company. The company is a total rip-off and I don't recommend even my worse enemy to get a car from this slum of a car dealership!!! The car has been in the shop since 06-06-2024 and was ready for pick up two weeks later due to finding a part but the dealership asked that we pay majority of the bill due them saying that we didn't have a warranty on the car. The shop requested the check for the repairs on the car in which has been ready for pick since 06-19-2024 and the invoice was wrong so the dealership requested a new invoice in which the shop provided but the dealership didn't send out a check until 07-12-2024 but the check has yet to arrive! Upon calling the dealership the lady ***** was very sure that they sent the check out but after calling the shop they still haven't received a check yet!! After calling everyday and speaking to three different people they've all done the same thing is hang up on people! They are rude and a lemon dealership and should be sued for violating my daughters intergerty and after losing her job due to making payments and not having a car to get back for forth to the job that supplied the money to make these payments on car that can't be utilized because the the money hasn't been paid and after paying the dealership the money for the repairs we get hung upon for asking to speak to someone in accounting. This company shouldn't be open due to the lemon cars they are selling ripping off modest people

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